What are the responsibilities and job description for the Veterinary Receptionist position at Shawsheen Animal Hospital?
Join Our Team as a Veterinary Client Service Representative (CSR)!
Are you a friendly, organized, and compassionate individual with a passion for helping people and their pets? Our AAHA-accredited, Feline-Friendly, and Fear-Free practice is looking for a Veterinary CSR to be the welcoming face and voice of our clinic.
As part of our team, you’ll play a critical role in creating a positive experience for clients while supporting our mission of exceptional care for dogs, cats, and exotic pets.
About Us:
- A general practice with 4 dedicated doctors.
- Committed to continuous learning and evolving with the needs of our patients and clients.
- Focused on teamwork and delivering excellent client education and patient care.
What We Offer:
- Competitive pay based on experience and skills.
- Comprehensive health insurance, including vision and dental coverage.
- 401(k) retirement plan with company contributions.
- Paid Time Off (PTO) to support work-life balance.
- Generous pet care discounts for your furry or exotic family members.
- A supportive work environment with opportunities for professional development.
Your Role as a CSR:
- Greet clients warmly and ensure a welcoming atmosphere.
- Answer phone calls, schedule appointments, and manage client communication.
- Assist clients with questions about services, products, and patient care.
- Process payments, manage records, and handle administrative tasks efficiently.
- Work closely with the veterinary team to ensure seamless client and patient experiences.
Who We're Looking For:
- A positive, professional, and empathetic individual who thrives in a fast-paced environment.
- Excellent communication and multitasking skills.
- Previous experience in a veterinary or customer service role is a plus but not required—we provide training for the right candidate!
- A passion for working with pets and their people.
Why Join Us?
You’ll be part of a team that values growth, innovation, and the unique bond between humans and animals. We foster a supportive culture where your contributions truly make a difference.
How to Apply:
If you’re ready to be a key part of our team, send your resume and cover letter now.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 35 – 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Salary : $19 - $21