Location : West Valley
The function of this position is to manage a team of Field Managers, to direct and accept accountability for home building activities. The Construction Manager is responsible for the coordination of all activities within the new home construction process. The Construction Manager shall be responsible for optimizing the effectiveness of Trades, ensuring compliance with Shea Homes home buyer satisfaction and quality assurance standards, and maintaining a safe work environment. Additionally, the Construction Manager will mentor Senior Field Managers in their roles toward promotion to Construction Manager.
Knowledge / Experience for Construction Manager
- High school diploma or equivalent required; BA / BS degree preferred
- Proficient in facilitating all facets of construction
- Multilingual skills preferred
- Assistant Field Manager, Field Manager and Senior Field Manager requirements
- Coordinate community start-up and model construction
- Monitor and correct Trade performance
- Successfully analyze plot plans to identify inaccuracies including but not limited to correct lot usage, grading requirements, retaining walls, and foundation steps
- Effectively delegate responsibilities to direct reports
- Knowledge of subdivision declarations (covenants, controls and restrictions)
- Develop, mentor and train field construction staff
- Develop and review IDP / IPA performance appraisals for Field Managers
- Work with Customer Service and Sales Departments to identify opportunities for community improvement
- Able to supervise a complex project at a high production pace
- Able to coordinate large projects involving multiple entities
- Demonstrate strong knowledge of all residential construction techniques
- Have a basic understanding of engineering principles and geotechnical issues
- Conduct bi-weekly onsite Trade meetings to ensure compliance of all Trade requirements
- Support and display alignment with division goals and procedures
- Take full responsibility for the professionalism of the community team members
- Verify and identify that all structural options in the home are installed correctly
- Active in improving quality through open communication and data collection
- Possess the ability to manage and analyze construction budgets
- Help in the selection of new Trades
- Manage Trade conflict resolutions for the community
- Facilitate quarterly community reviews
- Facilitate Monthly Business Review meetings
- Conduct comprehensive critical path planning involving site work and vertical construction
- Participate in the administration of corrective action plans for direct reports
Key Result Area #1 – Customer Satisfaction
Establish and maintain regular and proactive communication with assigned internal and external MembersManage and resolve customer issues in a timely fashion and communicate progress and completionReview surveys and associated reporting tools to understand trends and adjust accordinglyCoordinate training with Sales, Customer Service, and Production Departments to enhance product / process knowledgeTrain Field Managers in delighting the customer regarding Customer Service AbsolutesEnsure all CWM’s and PDO’s are scheduled and executedKey Result Area #2 - Scheduling
Review / update construction schedule every day for assigned homesFollow up with Field Managers weekly schedule to ensure production goals are being metHold Trades and suppliers accountable to construction schedule and confirm schedule dailyContinually monitor Field Managers’ progression on homesMonitor projected milestone delivery dates and communicate to community team on a weekly basisReinforce with Field Managers the processes and procedures to manage the construction scheduleReview / update Even Flow schedule to ensure that pre-start schedule and goals are being met.Lead the weekly sold / not started meeting assisting Construction Coordinator in communicating Pre-start objectives from sales and design teams.Key Result Area #3 – Quality Assurance
Spot check quality, safety, cost and schedule every dayDeliver a defect free home to the customersLead discussions with Trades regarding quality improvementAdvocate and lead the Shea Homes QPR processVerify home completion trends culminate at QPR 7Train Field Managers in the division’s quality standards and require accountabilityKey Result Area #4 – Options Management
Maintain an option’s posting system at each houseTrain Field Managers on how to conduct a CWM and PDO to verify optionsTrain Field Managers on how to read and understand the option paperworkKey Result Area #5 – Safety and Site Management
Understand and champion the Shea Homes safety programInstruct Field Managers to attend safety audits and correct noncompliant activities and behaviors immediatelyEnsure all tailgate safety meetings occur and proper OSHA compliant documentation is in placeEnsure trades clean and sweep all homes at the end of each dayEnsure each home site is left clean and free of debrisRequire trades to maintain Safety Data Sheets (SDS) in accordance with OSHA requirementsParticipate in monthly safety training programLead discussions with Trades regarding safety improvementEnsure that weekly site safety walks are completed and loggedCoach Field Managers on how to hold Trades responsible for safetyKey Result Area #6 – Trade Management
Lead and facilitates the weekly Foremen MeetingEnsure complete knowledge of scopes of work before building operations beginEnsure field purchase order paperwork or purchase order requests are processed on same day non-contract work is ordered if applicableReview and approve invoices dailyDevelop and maintain positive relationships with government agencies and inspectorsCommunicate daily with Trade foremen on job siteCoach Field Managers on how to develop and grow Trade relationshipsKey Results Area #7 – Field Manager Mentoring
Ensure that Field Managers and Senior Field Managers are progressing through the Field Manager training programCoach and train Senior Field Managers in their responsibilities toward progress to Construction ManagerParticipate in Performance Reviews of Field Managers with the Operations ManagerKey Result Area #8 – Management / Leadership
Demonstrate good communication skills, problem solving, and process improvementResponsible and accountable for executing the specific responsibilities listed above in complete conformance with goals, expectations and schedule commitments of the Division.This position is expected to maintain a program for his / her own professional development and shall do so by creating, maintaining and executing his / her professional development plan per company standards.Key Result Area #9 - Cost Management
Understand and demonstrate utilization of E1 for work outside of the scope of work and / or contract including but not limited to the back charge processHave knowledge of the high potential litigation deficiencies and ensure construction practices are followed to avoid litigationAssist Operations Manager in ensuring control of indirect spendingEnsure control of indirect spending and review EPO’s for proper coding and pricing.QUALITY ATTRIBUTES :
Assistant Field Manager, Field Manager and Senior Field Manager qualitiesUnsolicited participationEffectively handle and mediate difficult situationsEffectively deal with internal and external MembersAble to handle multiple projects at one timeRegularly provide solutions in difficult situationsShow strong leadership skills and lead by examplePossess effective written and verbal communication skillsShea Homes is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
EOE / M / F / D / V
