What are the responsibilities and job description for the Manager, Club Operations position at Shea Homes?
Trilogy® at Tehaleh® : Seven Summits Lodge
Against a backdrop of protected forest preserves – and the ever-looming majestic presence of Mount Rainier - Seven Summits Lodge is located within the picturesque resort-lifestyle Trilogy at Tehaleh community. With areas dedicated to dining, relaxation, fitness, games, and more, Seven Summits Lodge is a private community Club styled for the most discerning of Members.
Where : Located in Bonney Lake, a picturesque drive south from Seattle, Washington
Pay : $95,000 Annual Bonus Eligible
Benefits :
New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.
Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.
Full-Time team members are eligible for 7 paid holidays annually.
All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.
POSITION OVERVIEW :
The Club Operations Manager works in conjunction with the Club General Manager and is directly responsible for the overall smooth operation of the club. This position reports to the Club General Manager.
KEY RESPONSIBILITIES :
- Communicate the core values and mission of BlueStar Resort & Golf to support the achievement of company goals.
- Create an overall program for Club members that includes activities, events, enrichment opportunities, creative expressions opportunities, culinary arts, and travel.
- Ensure that a consistent set of superior standards of customer service are meeting or exceeding the expectations of guests at all Club facilities and events.
- Provide strategic intelligence to partners and clients regarding all Club initiatives, including but not limited to, vision, branding, Food & Beverage, and Operations.
- Assist the Club General Manager in establishing goals and processes for measuring sales, revenue, new projects, and business development for the Club.
- Support the hiring process. Supervise team members and maintain effective communication related to Club operations, safety, and employee concerns.
- Assist with budget planning and monitoring support to assure revenues and expenses are achieving and exceeding the department’s financial sales goals.
- Monitor the Club’s performance to determine whether strategies and plans require adjustment to positively impact revenues and cost controls.
- Review and approve short- and long-term strategies and implementation for the Food & Beverage operation.
- Serve as Manager on Duty when the Club General Manager is not available.
- Specific oversight of the Food & Beverage, Clubhouse, Gate, Interior Facilities Maintenance, Spa / Athletics Operations.
- Other duties and responsibilities may be assigned.
PERSONAL ATTRIBUTES :
MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS :
WORK ENVIRONMENT :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position generally operates in a professional indoor office environment, but also includes walks around the facility with exposure to outdoor conditions. There is routine use of standard office equipment, such as computers, phones, and photocopiers. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS :
While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person, sit or stand for extended periods of time, walk or be able to move around the office space, use hands to fingers, handle or feel, bend, and reach with hands and arms. The employee must be able to occasionally lift and / or move up to 20 pounds.
Salary : $95,000
