New Home Construction Quality Assurance Manager
Job Description
The function of this position is to manage, direct, and accept accountability for all field activities and reporting functions associated with alignment between all construction documents and actual construction methods in the field. The QA Manager will assure that there is compliance and conformity with approved construction drawings, scopes of work, manufacturers’ installation instructions, product specifications and the work being executed in the field.
The QA Manager will provide leadership in and manage the coordination of all activities related to construction document review, compliance reporting, document control and field construction practices within the new home construction process, thus optimizing the effectiveness of TradePartner®s. The QA Manager will ensure compliance and alignment with Shea Homes’ quality assurance standards and assist in training on-site Shea team members.
Knowledge / Experience
- High school diploma or equivalent required; BA / BS degree preferred
- Advanced computer skills / Shea Operating systems
- In-depth knowledge and understanding of building codes, architectural and engineering principles
- Understands, adheres to and mentors’ others in regards to Shea Homes best quality policies and procedures
- Consistently holds and facilitates on-site quality assurance and document compliance meetings to communicate best practices
- Consistently delivers alignment reports and tracks pending changes
- Proven problem-solving capabilities through identification of deficiencies and execution of solutions in a collaborative team environment
- Demonstrates effective leadership skills
- Demonstrates effective knowledge of construction processes and methods
Specific Responsibilities
Key Result Area #1 – Construction Document Alignment
Confirm alignment between all soils reports and construction documents, including but not limited to construction drawings and details, scopes of work, product specifications, manufacturer’s recommendations and other related documentsDevelop and review an approval process, including documented resolution, and distribute revisions to the appropriate departments and personnelEnsure that all non-compliance issues are properly distributed, tracked and resolved in an expedited mannerInterface with architects, consultants, trades and Shea construction, purchasing and service teamsScope of work analysis : inconsistencies, tracking, summary, etc.Track all architectural correspondence (in and out), including drawing log, description, date of drawing, release of construction date and cause for change logDocument control : shop drawings, architectural and engineering drawing revision logTrack all Requests For Information (RFI) and report weekly to teamEstablish and maintain regular and proactive communication with Shea team members and consultants and log all conversationsMaintain projected milestones and delivery dates and communicate to community team on a weekly basisKey Result Area #3 – Data and Document Management
Develop and maintain document control systems and processes including electronic filing systemsDevelop and maintain all related electronic data management : SharePoint, etc.Create document distribution matrixManage all engineering and technical construction documentsFacilitate change management controls : change orders, change order log, etc.Create and implement document control closeout process and controlsConfirm alignment between all soils reports and construction documents, including but not limited to construction drawings and details, scopes of work, product specifications, manufacturer’s recommendations and other related documents.Field reviews shall be completed on a weekly basis, including but not limited to checking trades’ work for conformance with drawings, design documents, architectural plans, etc.Maintain resolution log for non-conformance and affected departments, cost impact, resolution path, monitoring, and completion datesComplete milestone Quality Assurance inspections, document corrective actions, and follow-up to ensure completion of corrective itemsUnderstand and champion the Shea Homes Communities safety programConduct an on-site safety audit weekly and correct all non-compliant activities and behaviors immediatelyParticipate in monthly safety training programKey Result Area #5 – Technical Training
Regularly hold training sessions with Shea team and trades regarding findings and opportunities for alignmentConfirm alignment between all soils reports and construction documents, including but not limited to construction drawings and details, scopes of work, product specifications, manufacturer’s recommendations and other related documents.Provide assistance in ensuring that all non-compliance issues are properly distributed, tracked and resolved in an expedited manner.Scope of work analysis : inconsistencies, tracking, summary, etc.Coordinate with manufacturers, trades and Shea team to facilitate product and material trainingRegularly report to team during team meetings and in team training about current issues of relevanceQualities For Position :
Earns the respect of team members, TradePartner®s and peersOffers constructive input at meetingsDemonstrates proven customer communication skillsIs a self-starter with a strong work ethic, and a creative thinkerDemonstrates ability to mentor Level I superintendentsAnticipates and prepares for changeAbility to act without supervisionEffectively handles difficult situationsEncourages participation of othersEffectively maintains a clean and professional jobsite and work areaPro-active thinkerActive participation in process improvementParticipates with company mission and vision statementsEffectively manages customer expectations (internal and external)Demonstrates the ability to share “best practices”Extensive knowledge in blueprint reading and redline proceduresStrong research skills in building codes and manufacturer installation instructionsAbility to communicate verbally and in writing to all team membersFamiliar with off-sites’ practices and ability to trouble shoot challengesGlobal awareness of Operations and Community DevelopmentCAD experience
