What are the responsibilities and job description for the Sales & Marketing Executive Assistant position at Shea Homes?
QUALIFICATIONS / SKILLS & KNOWLEDGE REQUIREMENTS
- 5-7 Years of executive-level administrative experience required; 3-5 sales and marketing experience preferred
- Strong commitment to quality customer service – direct customer service contact experience required
- Displayed ability to build and maintain relationships with external and internal customers
- Capability to effectively communicate including verbal, written, and listening skills
- Ability to work well within a team environment and be a positive contributor
- Demonstrated ability to plan, organize, and prioritize responsibilities to consistently meet deadlines
- Flexibility to work within established guidelines while also being able to handle the unexpected, anticipate situations, make decisions, and take quick action
- Must be detail-oriented and conscientious with a strong work ethic
- Must be energetic and enthusiastic with a positive attitude
- Ability to handle confidential information discreetly
- Ability to work productively with little instruction on day-to-day work
- Proficiency with MS Word, PowerPoint, and Outlook necessary, and advanced skills in Excel required. Working knowledge or ability to learn MS PowerBI. Ability to quickly learn Salesforce.com and database software programs required.
POSITION SUMMARY
Executive Assistant - This position is responsible for supporting the Vice President of Sales and Marketing; acting as a liaison between the Division President, Vice President, Department management, Design Studio Team, community representatives, and homebuyers maintaining a high degree of confidentiality; administering functions of the Sales and Marketing Department effectively.
Customer & Market Research Strategic Analyst – This position is responsible for planning, collecting, and executing customer and market research projects focused on direct customer input (i.e. surveys, focus groups, interviews) and the collection, design, and representation of primary market research. As a key member of the market intelligence team, they bring strategic and competitive approaches to research that will enhance the research process to improve data quality and efficiency, through analysis and reporting of findings to internal stakeholders.
Sales & Marketing Supervisor - This position is responsible for supporting and assisting the sales and marketing department with administrative support and offering necessary assistance with special projects when needed. Manage the flow of reporting and paperwork from the sales & marketing department to other teams within the company.
WORKING CONDITIONS
The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to communicate verbally and in writing, stand, walk, and sit occasionally. The noise level is usually quiet to moderate.
DUTIES AND RESPONSIBILITIES
Administrative Performance Standards
