Child Support Specialist

Here is why working at Sheboygan County is for you: It is our imperative to remain an inclusive workplace. Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community. Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.

Becoming a member of our growing team also means that YOU become our top priority. You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following:

• Generous benefits package and access to our free InHealth Clinic
• Time off: 15 vacation days, sick time and 10 paid holidays
• Other perks: Referral program, Wisconsin Retirement System, education discount and more!

• Determines child support payments as set forth under Title IV-D of the Social Security Act; drafts legal documents for all assigned cases including Federal Financial Participation Foster Care and Kinship Care cases. 
• Analyzes cases for delinquent payments and enforces and obtains health insurance coverage for minor children. Implements appropriate action to be taken in each case and establish child support order if none exists. 
• Participates in negotiations for out-of-court settlements; prepares cases for court by researching obligor’s employment history and available assets and drafts orders, liens, and money judgments; initiates administrative enforcement tools; may represent agency at preliminary and final divorce hearings; and coordinates court schedule with Family Court Commissioner, Judges, and Clerk of Courts. 
• Works with Sheriff’s Department, District Attorney, Probation and Parole, Department of Health and Human Services, Corporation Counsel, process servers and private attorneys. 
• Prepares and uses necessary legal documents with the consultation of the Child Support Attorney to establish and enforce family court orders. 
• Required to be knowledgeable of the child support automated system Kids Information Data System (KIDS), screen navigation and accurate interpretation and of related systems, such as Client Assistance for Re-Employment and Economic Support (CARES), so as to get complete and pertinent information related to order enforcement and monitoring. 
• Researches intergovernmental cases, prepares proper forms and deals with case workers from other state as well as the Wisconsin Central Registry on intergovernmental cases. 
• Establishes paternity assignment and responsible for drafting resulting judgment and sets birth related medical expenses, past support, genetic test expenses and appoints Guardian ad Litem. 
• Interviews clients, notarizes paternity documents, coordinates scheduling of and administers genetic tests, negotiates custody and placement issues, updates information on child’s birth certificate with State Vital Records Department. 
• Reviews payment histories with obligors when problems arise; deals with employers in correcting problems with payment irregularities. 
• Conducts interviews and phone conference with all parties to determine appropriate course of action, prepares and drafts all correspondence related to assigned cases and identifies potential and existing fraud cases and makes appropriate referrals.
• Prepares documents for contempt actions, including warrants, refers cases for criminal prosecution with necessary documentation to justify complaint, and testifies in court as needed. 
• Reviews existing orders every 33 months per State guidelines or annually upon written request of the parties. 
• Notifies parties of outcome of review and, if necessary, seeks appropriate resolution of review through court procedures. 
• May enter financial information into KIDS, and other software systems. Ensures files are complete and well maintained. May handle payment, billing, reconciliation, and accounts payable duties. Ensures that payments are applied to the correct accounts.
• May assist with front desk/reception coverage occasionally.
• Assists with training on financial matters, assists with payment monitoring, and annual program reconciliation reporting.
• Performs other duties as required which may be subject to Federal and/or State legislative enactment.

• High school diploma or equivalent with supplemental education, training or experience in legal field. Degree from an accredited university or college which focuses on a related field would be desirable. 
• Experience in the Child Support Enforcement Program with knowledge of its regulations and policies. 
• Knowledge of court practices and procedures and state and interstate statutes governing child support. 
• Possess good oral and written communication skills, as well as good interviewing skills. 
• Possess computer and keyboarding skills, including the ability to type 40 words per minute. 
• Ability to exercise independent judgment, plan and organize work within the scope of defined responsibilities under the general supervision of the Child Support Supervisor. 
• Performs duties listed in the job description in an efficient and productive manner. 
• Abides by office procedures, accepts direction from supervisory staff and keeps all information confidential. 
• Makes independent decisions within the scope of the position description. 
• Records and used factual data accurately.
  
  
  

• Cooperates with other employees to attain the goals of the department.
• Relates well with law enforcement personnel, legal counselors, other departments and the general public.

• Work is performed primarily in a standard office setting. Ability to frequently lift up to 20 pounds and a combination of sitting and standing postures may be required. Ability to regularly work 8 hour days and 40 hour weeks.
• Must be able to operate standard office equipment including telephone, computer, facsimile, calculator, printer, scanner and photocopier.

Salary : $22 - $23