Aerial Adventure Tour Guide

About Sheet’ka Treetop Adventures - A Synergo and NW Adventures, LLC Company

Sheet’ka Treetop Adventures is an inclusive community of people working together in the outdoors using “Aerial Adventure” as a tool for fun, growth and change. As a part of the NW Adventures family of adventure companies, co-owners Erik and Jennifer Marter have launched adventure companies that invite each guest to enjoy the natural environment, engage in new challenges and make memories with friends and loved ones.

We do this by having excellent staff, a well-maintained tour and creating a welcoming environment where everyone feels safe.

The Role |

The Operations Manager is the lead management position that oversees the operation, equipment, guest services and staff for Sheet’ka Treetop Adventures. In addition to assisting guides and lead guides when necessary, this role involves maintaining adequate staffing levels and safety protocols and is responsible for executing all programs on time and on budget.

Your Responsibilities |

• Co-lead adventure tours on the aerial adventure course, provide an interactive and enjoyable experience for guests; be comfortable leading groups ranging in age from children to older adults.
• Properly fit, train, and monitor guests in the use of all personal protective equipment.
• Create a fun and safe work environment.
• Set the mood of the company and guest experience by reflecting a positive enthusiastic tone.
• Effectively lead guest activities to ensure an engaging, informative and inspiring experience.
• Conduct and initiate pleasant and knowledgeable conversation about the course and tour and participate fully in the guest’s orientation and equipment setup.
• Complete daily opening and closing of the program and support areas.
• Other duties as assigned by supervisor.

Supervisory Responsibilities |

• This position does not supervise other staff.

Experience and Education Required |

• Previous experience in a customer service role preferred.
• Previous experience with ropes/challenge courses or other outdoor recreation activities preferred.
• CPR and First Aid certification required. (Will provide if you don’t have it!)

Knowledge, Skills and Abilities Required |

• Pleasant, enthusiastic, and fun demeanor.
• Interest in providing the best guest experience possible.
• Ability to learn new skills quickly.
• Able to give clear, concise instructions to groups of people regarding rules, equipment usage and safety concerns.
• Willingness and ability to work with a variety of age groups and backgrounds.
• You need to be legally able to work in the United States and pass a background investigation.

Work Environment |

• The work environment of the job requires employees to work both outside in heat/cold, wet/humid, and dry/arid conditions.
• Some of the job will occur at heights exceeding 50 feet.

Physical Requirements |

The physical demands described here are representative of those an employee must meet to successfully perform the essential functions of the job:

• Requires sitting, standing, squatting, stooping, twisting, and the ability to lift/carry 40 lbs. Requires the ability to work in a physically strenuous environment.
• After training, employees must be able to rescue a 250lb person from up to 100 feet above the ground using a variety of rescue techniques.

Other Duties |

The above is not a comprehensive list of responsibilities. Other duties, responsibilities, and activities may be assigned at any time with or without notice.

Equal Opportunity Statement |

Synergo, NW Adventures and Sheet'ka are committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employmentopportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The Companies are dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

How to Apply

Send your resume to hr@teamsynergo.com or submit your information through our online application at https://www.sheetkatreetopadventures.com/careers.

Job Types: Part-time, Seasonal

Pay: $19.00 - $21.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Supplemental Pay:

• Overtime pay
• Tips

Ability to Relocate:

• Sitka, AK 99835: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $21