What are the responsibilities and job description for the Customer Service Representative position at Sheila R Kamps Insurance Agency Inc- Farmers...?
Job Description
Sheila R Kamps Insurance Agency Inc.
Are you a detail-oriented, hard-working professional with a passion for customer service? Sheila R Kamps Insurance Agency Inc., a well-established insurance agency with over 20 years of excellence, is looking for a Customer Service Representative to join our dedicated team. We pride ourselves on providing service that exceeds our customers expectations and are seeking an individual who shares our commitment to excellence.
Why Join Us?
- Opportunities for performance-based bonus as the agency grows
- A positive and professional work environment
- Opportunity for career advancement within a thriving agency
If you are a dedicated professional looking to grow within a well-established insurance agency, we would love to hear from you! Apply today and become part of a team that values integrity, excellence, and outstanding customer service.
Salary: $17.50 - $20.00 per hour
Benefits
Hourly Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Retirement Plan
Responsibilities
Job Responsibilities:
- Answer incoming calls and assist clients with their insurance needs
- Service existing insurance policies, including processing changes, renewals, and inquiries
- Provide accurate quotes for new policies and assist potential clients in selecting the right coverage
- Deliver exceptional customer service with a focus on professionalism, accuracy, and efficiency
- Maintain accurate records and documentation to ensure compliance with industry regulations
- Collaborate with team members to support agency goals and growth
Requirements
Qualifications:
- Valid California Insurance License (Property & Casualty) required
- Prior experience in customer service, preferably in the insurance industry
- Strong attention to detail and excellent organizational skills
- Ability to multi-task and work efficiently in a fast-paced environment
- Strong communication and problem-solving skills
- Proficiency in computer systems and insurance-related software is a plus
Salary : $18 - $20