What are the responsibilities and job description for the Area Manager position at SHEIN?
Job Title: Area Manager
Reports to: Operations Manager
Job Location: Whitestown, IN (USA)
Job Status: Exempt, FT
About SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 16,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary
We are looking for a qualified Area Manager to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.
Job Responsibilities
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of goods.
- Monitor inventory levels, coordinate shipments, and implement inventory control measures.
- Develop efficient warehouse procedures, optimize space, and improve productivity.
- Ensure compliance with safety regulations, conduct inspections, and address safety concerns.
- Implement quality control measures, conduct inspections, and address quality issues.
- Maintain accurate records, generate reports, analyze data, and make data-driven decisions.
- Plan and organize daily warehouse activities, including receiving, storing, and shipping products.
- Collaborate with procurement and logistics teams to coordinate inventory replenishment and stock movement.
- Conduct regular audits and cycle counts to ensure inventory accuracy and prevent stock shortages or overages.
- Communicate job expectations and coach employees.
- Determine staffing levels and assign workload.
Job Requirements:
- Two plus years of work experience as an Area Manager.
- Highly effective supervisory skills and techniques.
- Knowledge of warehouse software packages.
- Ability to input, retrieve and analyze data.
- Excellent communication and interpersonal skills.
- Proven ability to direct and coordinate operations.
- Proficiency with Microsoft products excel, word, PowerPoint etc.
Benefits and Culture
- Healthcare (medical, dental, vision, prescription drugs)
- Health Savings Account with Employer Funding
- Flexible Spending Accounts (Healthcare and Dependent care)
- Company-Paid Basic Life/AD&D insurance
- Company-Paid Short-Term and Long-Term Disability
- Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
- Employee Assistance Program
- Business Travel Accident Insurance
- 401(k) Savings Plan with discretionary company match and access to a financial advisor
- Vacation, paid holidays, floating holidays, and sick days
- Employee discounts
