What are the responsibilities and job description for the Warehouse Maintenance Manager position at SHEIN?
Job Title: Warehouse Maintenance Manager
Reports to: The Head of warehouse
Job Location: Whitestown, IN (USA)
Job Status: Exempt, FT
Shift : Monday to Friday (night shift)
About SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 16,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary
We are seeking an experienced Maintenance Manager to oversee the maintenance and reliability in our high-volume fulfillment center. This role is responsible for leading a team of maintenance technicians, ensuring optimal performance of automated material handling equipment, robotics, conveyors, sortation systems, and facility infrastructure. The ideal candidate will have a strong background in industrial maintenance, automation, and preventive maintenance strategies to minimize downtime and maximize operational efficiency.
Job Responsibilities
• Lead and develop a team of maintenance technicians and engineers while fostering a culture of continuous improvement.
• Manage maintenance schedules and ensure technicians are skilled in troubleshooting automation and control systems.
• Collaborate with operations and engineering teams to enhance system performance and reduce downtime.
• Analyze maintenance data to identify trends, optimize asset performance, and implement reliability improvements.
• Oversee spare parts inventory and cost-effective maintenance strategies to support operational efficiency.
• Work with OEMs and third-party service providers to troubleshoot and resolve complex technical issues.
• Coordinate with IT and warehouse execution system (WES) teams to address software and hardware integration challenges.
• Oversee the maintenance and repair of automated warehouse systems, including conveyors, sorters, robotic arms, AGVs, and warehouse control systems (WCS).
• Implement preventive and predictive maintenance programs to ensure uptime and efficiency of automation equipment.
• Diagnose and resolve mechanical, electrical, pneumatic, and PLC-controlled system issues.
• Maintain compliance with safety standards and regulatory requirements for all maintenance operations.
Job Requirements
• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial) or equivalent technical experience is preferred.
• Minimum of 10 years of experience in managing industrial maintenance operations, preferably in automated warehouses, distribution centers, or manufacturing environments, with a focus on equipment reliability and team leadership.
• Expertise in PLC troubleshooting (Siemens, Allen-Bradley, or similar), electrical systems, and automation technologies.
• Hands-on experience with conveyor systems, robotics, sortation systems, and automated storage & retrieval systems (AS/RS).
• Knowledge of CMMS (Computerized Maintenance Management Systems) for tracking maintenance and performance metrics.
• Excellent problem-solving skills and the ability to work under pressure to minimize operational disruptions.
Benefits and Culture
• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts• Free swag giveaways
• Annual Holiday Party
SHEIN is an equal opportunity employer committed to a diverse workplace environment.
