What are the responsibilities and job description for the Warehouse Maintenance Technician position at SHEIN?
Job Title: Warehouse Maintenance Technician
Reports to: Maintenance Supervisor
Job Location: Whitestown, IN (USA)
Job Status: Exempt, FT
About SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 16,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary
As a Warehouse Maintenance Technician, you will oversee service technicians in the installation and repair of automated packaging and distribution equipment. Additionally, you will support the Operations Maintenance team by designing solutions for complex challenges and managing projects. Your role will also involve training, mentoring, and guiding both service and contract technicians.
Job Responsibilities:
• Promote a safe working environment by following all safety procedures.
• Maintain and troubleshoot all conveyor systems in the building.
• Lead and audit preventative maintenance procedures.
• Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.
• Create and close out work orders with data including labor hours, equipment maintenance and parts used.
• Maintain a positive working relationship across all of the SHEIN Operations facilities.
• Develop training plans for service technicians.
• Develop work plans for emergency repair of critical assets.
• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation.
Job Requirements
• 4 years of experience in preventative maintenance and repair of material handling equipment (MHE) or automated conveyor systems.
• 4 years of experience reading blueprints and electrical schematics.
• 4 years of experience troubleshooting electrical and mechanical systems.
• 3 years of diagnosing and repairing MHE and controls systems.
• Experience using CMMS (Computerized Maintenance Management Systems) for maintenance tracking.
• Strong understanding of safety standards and compliance with OEM guidelines.
• Proficiency in Microsoft Office applications.
• High school diploma or equivalent.
• Ability to work flexible schedules, including weekends, nights, and holidays.
Preferred Qualifications
• Associate’s or higher degree in Mechanical, Electrical, or related field.
• Experience in robotic maintenance and automation systems.
• Prior experience in a lead or supervisory role, training and mentoring technicians.
• Strong knowledge of PLC programming, industrial controls, and NEC standards.
• Experience managing vendors and contractors.
• Continuous improvement mindset with a willingness to learn and grow within SHEIN RME.
• Experience coordinating maintenance activities with multiple stakeholders (Operations, Safety, etc.).
Benefits and Culture
• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding.
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts
• Free swag giveaways
• Annual Holiday Party
SHEIN is an equal opportunity employer committed to a diverse workplace environment
