What are the responsibilities and job description for the WMS Product Implementation Specialist position at SHEIN?
About SHEIN:
SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 150 countries.
Founded in 2012, SHEIN works with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.
Position Summary:
Our WMS Product Implementation Specialist will be responsible for overseeing the day-to-day product operations, ensuring stable product performance and improving user experience. This is an on-site position based in Indiana, US.
Responsibilities:
● Oversee daily product operations in the warehouse and act as first point of contact to help diagonize issues and coordinate resources for solutioning;
● Build a monitoring and responding scheme to better deal with exceptions;
● Track and resolve issue tickets with follow up analysis for future improvements;
● Lead and manage WMS implementation planning, including resource management, testing plan creation and post go-live support;
● Work with warehouse operations team to review and improve the current SOP and training system to ensure product usage proficiency;
● Ensure user experience during and post product solution design;
● Understand and apply Total Quality Management (TQM) principles to reduce errors and defects;
● Other duties as assigned
Qualifications:
● Bachelor's Degree in supply chain management, supply chain engineering, computer engineering or related fields.
● Over 2 years of work experience in warehouse and logistics management.
● Understand end-to-end supply chain processes and previous experience with WMS is a must.
● Highly motivated, energetic, and capable of addressing issues with a strong sense of urgency.
● Strong analytical skills with data-driven mindset and the ability to report and recommend solutions to challenges.
● Strong communication skills, both verbal and written.
● Proficiency in both English and Mandarin would be an asset.
SHEIN is an equal opportunity employer committed to a diverse workplace environment.
Salary : $70,000 - $150,000
