What are the responsibilities and job description for the Restaurant Floor Manager position at Shelburne Farms?
Job Description
Job Description
Position Title : Restaurant Floor Manager
Supervisor : Farm Food and Beverage Services Manager
Employee Status : Seasonal, Full and part time
Location : On-site (99 Inn Road, Shelburne, VT 05482)
Start & End Date : May 1st - October 31st (required onboarding & training beginning in late April)
Pay Rate : $25-$30 / hour
Work Schedule : 7 day operation; Typical schedule is 6 : 30 am - 2 : 00 pm (breakfast shift) or 3 : 00 pm - 11 : 00 pm (dinner shift) and days worked depends on schedule and your availability. Breakfast and swing shifts available
Who We Are
Shelburne Farms is an education nonprofit on a mission to inspire and cultivate learning for a sustainable future. We offer transformative learning experiences to help educators and students create a better world. Our home campus is a 1,400-acre working farm located on the traditional, unceded and contemporary homelands of the Winooskik band of the Abenaki.
What We Do
Engage youth and people of all ages in learning experiences that inspire them to build just, diverse, resilient, caring communities.
Steward our working lands and heritage buildings as we embody values of place and community through caring for and sharing our natural, agricultural, cultural, and human resources.
Collaborate with educators and other local, national, and international partners to advance education for sustainability worldwide
Who We’re Looking for
You are passionate about working for a restaurant that is an integral part of the Farm’s mission by providing a space where the community can come together to enjoy delicious and thoughtfully sourced meals. You enjoy mentoring and learning from your staff to help them grow while fostering exceptional service and a warm, inviting atmosphere for all. You share our deep commitment to the Farm’s mission and vision as you will play a crucial role in creating a welcoming and inspiring dining experience for all guests, ensuring that every meal served contributes to our vision of a sustainable future.
What You’ll Do
Leadership & Team Management :
Lead, mentor, and inspire a team of dedicated staff, fostering a positive and collaborative work environment.
Lead by example and work side by side with your teams.
Facilitate ongoing training, are clear with your directions, receptive and open to feedback, and are patient as your team learns the ropes.
Value team members’ differences and thrive when working with a diverse team. You are comfortable working with individuals and groups of diverse backgrounds, experiences and skill levels.
Guest Experience :
Ensure exceptional service and a warm, welcoming atmosphere for all guests.
When difficulties arise you are able to find creative solutions. You see an unhappy guest and consider it an opportunity to find a solution, improve someone’s day and deepen a relationship.
Continuously seek opportunities to enhance the dining experience, incorporating feedback from guests and staff.
Operational Excellence & Sustainability Practices :
Oversee daily operations of the dining room, including staff scheduling, inventory management, and adherence to health and safety regulations.
Assist the Food and Beverage Manager with maintenance of the POS system, updating of all menu items, generating & maintenance of daily reports and tip-pool.
Support with pre-season setup and postseason breakdown of pantry / dining room.
Lead the staff and promote continual sustainable dining room practices including waste reduction, compost and recycling, water-saving practices and reducing energy consumption.
Core Qualifications
Proven experience in a leadership role, ideally within the hospitality field, dining or restaurant setting, but open to various leadership experiences.
Strong commitment to sustainability, where it intersects with the dining experience.
Excellent interpersonal and communication skills, with the ability to inspire and motivate a diverse team.
Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of attention to detail.
Inventory management experience
Experience with a Point of Sales system and online reservation systems.
Flexibility to work evenings, weekends, and holidays as needed.
Additional Valued Qualifications
A passion for farm to table food and hospitality.
Experience using systems and tools such as Google Workspace (all Google Suite tools), event planning, point of sale, dining and room reservations.
Work Environment & Physical Demands
Being active for extended periods of time and working in settings with limited air conditioned work environments depending on the location.
Fast-paced work environment.
Carrying and moving items up / down stairs and over uneven terrain, weighing up to 40 lbs.
Indoor and outdoor work environment.
Moving over uneven terrain.
Maintaining a tidy shared workspace.
Benefits
Seasonal staff benefit summary here for 2025 benefits.
To Apply
If our vision and mission excite you, we hope you will share with us your experience and skill set that you feel would qualify you to make a contribution to the Farm.
Click here to submit an application and please include responses to the following questions. These are not meant to be a writing exercise but to introduce yourself in a meaningful way.
In your application, please include a response to the following :
How would you promote and integrate sustainable dining practices in our restaurant?
Provide an example of how you adapted your training methods to support team members with varying skill and experience levels.
How did you hear about this role?
Shelburne Farms is an Equal Employment Opportunity Employer and we strongly stand against discrimination and harassment of any kind. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you need accommodations throughout the application process or have general questions, please contact us at jobs@shelburnefarms.org or 802-985-8686.
7 day operation; Typical schedule is 6 : 30 am - 2 : 00 pm (breakfast shift) or 3 : 00 pm - 11 : 00 pm (dinner shift) and days worked depends on schedule and your availability. Breakfast and swing shifts available
24-40 hours / week depending on availability and schedule
Salary : $25 - $30