What are the responsibilities and job description for the IOP Program Director - Clovis position at Shelby American, Inc.?
Description
Muir Wood Adolescent & Family Services is a treatment program designed specifically for teens ages 12-17 suffering from mental health and substance use conditions. The Muir Wood environment helps build strong peer relationships essential in early recovery, many of which blossom into enduring friendships. Our programs fill a crucial need by making mental healthcare available to the vast majority of families in need.
As part of the Executive Leadership Team, and under the supervision of the Chief Clinical Officer, the IOP Program Director will oversee Muir Wood's clinical programming including (but not limited to) program development, clinical supervision, staff training in best clinical practices, and facilitation of both the weekly staff meeting and treatment team meeting. The IOP Program Director provides clinical supervision and program management in areas of administrative oversight, State of CA DSS and DHCS licensing compliance, JCAHO accreditation, and employee appraisal. The IOP Program Director is responsible for interviewing, selecting and training clinical staff; planning, assigning, and directing work; appraising performance; supervision of interns if necessary, addressing complaints and resolving problems.
Responsibilities :
- Responsible for hiring, evaluation, training, and performance management of all direct care and clinical staff.
- Carry a consistent caseload of clients to provide weekly individual and group therapy and as needed family therapy.
- Ensure that therapists and staff complete outcome-tracking measures (e.g. TRAC9) in a timely manner according to Muir Wood standards.
- Oversee execution of the clinical program including the weekly program schedule.
- Responsible for ensuring adherence to the schedule and Muir Wood's standards for clinical service delivery in compliance with state licensing, Joint Commission, and payor regulations.
- Coordinate staffing assignments, admissions and discharges, and ensure timely and effective safety interventions by clinical and direct care staff.
- Monitor and drive client outcomes, lengths-of-stay, and treatment recovery efforts; actively collaborate with admissions and discharge planning to ensure continuity of care.
- Ensure that all clinical documentation (biopsychosocial assessments, individual therapy, family therapy, group notes, discharge summaries, etc.) are completed within the required time frames per payor, Joint Commission, and licensing requirements, and that documentation accurately reflects treatment interventions and medical necessity.
- Facilitate attendance at, and management of, weekly treatment team planning. Responsible for oversight of the treatment team meetings to focus on treatment planning, data-informed care and discharge planning.
- Participate in Monthly Operating Report meetings to evaluate clinical KPIs and participate in the development of strategic planning initiatives to address deficiencies and promote continued quality improvements.
- Responsible for compliance with all client safety protocols, including use of standardized suicide risk assessments to determine the level of intervention required.
- Drive implementation of individualized safety plans and other interventions (i.e., use of increased observation or client rounding, etc.).
- Management of all contractors (e.g. experiential therapists, etc.) including scheduling, communication, performance management, and budgeting of such contractors.
- Coordinate with the Chief Compliance Officer to meet all regulatory standards and correct deficiencies in a timely manner.
- Participates in the PI, QA, and UR activities of the facility as directed by the Compliance and Revenue Cycle / Utilization Review Departments.
- Responsible for ensuring parent / referent communication and case management by all clinical team members.
- Act as a program liaison to all referring agencies. Attends community meetings as needed and participates in marketing events as needed.
- Cultivate community engagement opportunities through the program – e.g., presentations or workshops featuring local professionals, recovery meetings for RTC / IOP / Alumni clients, parent seminars open to the public, referent events on behalf of Muir Wood, etc.
- Help clinicians and staff tailor clinical care to clients and families of different (and intersectional) age, gender, and racial / ethnic backgrounds.
- Professionally, ethically, and compassionately relates to clients, families, and staff at all times.
- Other duties as requested by CCO.
Qualifications :
Education / Licenses / Certifications :
Benefits :
Attention : All staff positions require an extensive LiveScan background check as a part of the hiring process. Pre-Employment Background Checks Include Licensing, Criminal and Motor Vehicle Reports, etc.
Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type relating to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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