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Shelby American, Inc. is hiring: Community Manager in Cleveland

Shelby American, Inc.
Cleveland, OH Full Time
POSTED ON 4/23/2025
AVAILABLE BEFORE 5/23/2025

Description

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

  • Proficient with Google Suite applications including Gmail, Docs and Sheets
  • Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
  • Strong interpersonal, written and verbal communication skills required
  • Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
  • Strong decision-making, organizational and problem-solving skills
  • Respond to emails, phone calls or other written correspondence within a 48-hour turnaround time
  • Conduct and attend BOD annual and special meetings as required
  • Create and input Association budgets
  • Obtain and negotiate vendor contracts
  • Ability to review interpret and ensure compliance with HOA documentation
  • Ability to review, interpret and answer questions on Financial Documents
  • Document all communications
  • Ability to research and obtain information to resolve Association needs
  • Conduct follow up on specific requests
  • Ability to work under pressure and adjust to change
  • Retain and recall a large amount of detailed information
  • Move quickly and efficiently through assigned workloads
  • General understanding of HOA documents helpful

Requirements

Education and Training :

  • High School Diploma
  • 2-5 years related experience; or equivalent combination of education and experience
  • Adaptability :

  • Adapts to changing work demands.
  • Stays focused on own work when faced with challenges and / or difficulties.
  • Stays open to and learns from feedback.
  • Physical Activities :

    The following physical activities are necessary to perform one or more of the essential functions of this position.

  • Moves, lifts, carries supplies weighing less than 20 pounds without assistance.
  • Creates documents, reports, etc. using a writing instrument or computer.
  • Ability to enter and locate information on a computer.
  • Visually verifies and / or reads information.
  • Sits for an extended period of time.
  • Must be physically present in the office as the needs of the business dictates.
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