What are the responsibilities and job description for the Shelby American, Inc. is hiring: Community Manager in Richmond position at Shelby American, Inc.?
Description
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and / or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
- Proficient with Google Suite applications including Gmail, Docs and Sheets
- Communicate effectively in person or by using telecommunications with our Board of Directors (BOD), homeowners and fellow co-workers and generally enjoy working with a diverse clientele
- Strong interpersonal, written and verbal communication skills required
- Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
- Strong decision-making, organizational and problem-solving skills
- Support and provide efficient and timely communication to multiple Homeowner’s Association (HOA) Board of Directors (clients) needs, requests and action items.
- Attend and facilitate Board of Directors meetings, annual meetings and special meetings as required (usually in the evening).
- Ability to effectively manage multiple client relationships simultaneously.
- Prepare all meeting material packets for all above mentioned meetings
- Create budgets for communities in portfolio
- Obtain and negotiate all vendor contracts i.e. (landscaping, maintenance etc.)
- Ability to review, interpret and ensure compliance with HOA documentation
- Ability to review, interpret and answer questions on Financial Documents
- Assists clients with various HOA concerns and / or questions ranging from maintenance, accounting, violations, and other community issues.
- Document and retain all communications between the Community Board Members, Vendors, and Support Teams
- Assist and respond to all homeowners’ questions relating to statements, violations, maintenance and other questions pertaining to their HOA
- Ability to research and obtain information to resolve homeowners’ needs
- Conduct follow up on specific requests made to agent by home owners
- Filing of Paperwork
- Other tasks as assigned
Requirements :
Education and Training :
Adaptability :
Physical Activities
The following physical activities are necessary to perform one or more of the essential functions of this position.
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