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Training Specialist (Learning & Development)

Shelby American, Inc.
New York, NY Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/19/2025

Description

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Join a Purpose-Driven Team at Heritage Financial Credit Union Where Integrity, Excellence, Teamwork, and Community Matter!

Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in :

  • Integrity : We are honest and trustworthy in all of our dealings with our members, employees, and the community.
  • Excellence : We strive to provide our members with the best possible service.
  • Teamwork : We believe that we can achieve more together than we can alone.
  • Respect : We treat each other with dignity and respect.
  • Community : We are committed to giving back to the communities we serve.

If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. We offer a competitive salary, comprehensive employee benefits package, including a very generous PTO policy.

POSITION PURPOSE

The purpose of this position is to assist the Learning & Organizational Development Manager and ensure proper and consistent training is provided to all credit union employees that will elevate and assess their knowledge and skill set. The training department will set the tone for all new hires to support the Great Worthy Cause and be in alignment with the credit union culture. This position will assist with the design, build, implementation, and maintenance of all aspects of credit union training. This includes but is not limited to facilitating and scheduling classroom training, coordinating with vendors, and ownership of materials.

Salary Range : $60,405 - $65,514 annually depending on experience

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Coordinate with cross functional leaders, subject matter experts, and stakeholders to determine and develop potential learning solutions.
  • Develop, design, and facilitate new hire, leadership, professional, technical, and compliance training programs based on Credit Union needs, industry standards and best practices.
  • Assess organizational training needs, identify gaps, and develop training programs that align with organizational goals and strategic objectives.
  • Maintain skills by staying current on industry trends, techniques, strategies, and periodically shadow all positions for which training is provided to maintain a high-quality, relevant program.
  • Assist with the search, selection, and ongoing relationship with any third party training vendors.
  • Provide support in the form of mentoring and develop the knowledge and skills to act as a Subject Matter Expert in those areas for which training is provided.
  • Consult regularly with cross functional department leaders to keep abreast of any changes in processes.
  • Update training materials based on any process or regulatory changes.
  • Look for efficiency gains and process improvements through interactions with each department.
  • Maintain the training room(s), training equipment, and training materials.
  • Assist in developing, maintaining, and tracking team member training records.
  • Communicate training opportunities with team members.
  • Ensure compliance with and perform responsibilities of the role in accordance with federal and state regulations, credit union policies and procedures and any other relevant governing entities’ rules and regulations.
  • Assist Learning & Organizational Development Manager with special projects / reports as assigned.
  • Perform additional duties as assigned.
  • PERFORMANCE MEASUREMENTS

    Performance is measured against the core competencies as outlined by the position and against goals established by the supervisor.

    Requirements

    Education / Certification : Bachelor’s degree in Business preferred or three to five years’ experience in training and curriculum development.

    Required Knowledge : Thorough knowledge of banking and regulation principles. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance.

    Experience Required : Experience using general office equipment Intermediate to advanced level Microsoft Excel / Word / PowerPoint, Adobe Acrobat.

    Skills / Abilities : Ability to project a professional appearance and positive attitude at all times. Excellent project management, leadership, written and verbal communication and analytical skills.

    Equal Opportunity Statement

    Employment at our Credit Union is based upon merit, ability, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

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    Salary : $60,405 - $65,514

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