Director of People & HR Automation

About Shelf:

There is no AI Strategy without a Data Strategy. Getting GenAI to work is mission critical for most companies but 90% of AI projects haven't deployed. Why? Poor data quality - it is the #1 obstacle companies have in getting GenAI projects into production.

We've helped some of the best brands like Amazon, Mayo Clinic, AmFam, and Nespresso solve their data issues and deploy their AI strategy with Day 1 ROI.

Simply put, Shelf unlocks AI readiness. We provide the core infrastructure that enables GenAI to be deployed at scale. We help companies deliver more accurate GenAI answers by eliminating bad data in documents and files before they go into an LLM and create bad answers.

Shelf is partnered with Microsoft, Salesforce, Snowflake, Databricks, OpenAI and other big tech players who are bringing GenAI to the enterprise.

Our mission is to empower humanity with better answers everywhere.

Job Description:

Shelf is on the hunt for an exceptional People Operations (HR) Manager who loves building relationships, thrives in a fast-paced environment, and has a knack for nurturing and retaining top talent. If you're passionate about creating a workplace where employees can grow and shine, we want to hear from you!

What You'll Do:

As our HR Manager, you'll wear many hats, but your primary focus will be on talent acquisition and employer branding. Here's a glimpse into your day-to-day:

• Run High Performance Culture: Train, reinforce and maintain a Netflix-style performance culture based on the list of values at the end of this section. Working at Shelf begins and ends with our values. The values at Shelf represent the fabric that binds everyone at the company and enables us to compete and win in the market.
• Drive HR Technology and Automation initiatives by pioneering innovative solutions, implementing intelligent workflows and creating AI-powered automations that eliminate repetitive tasks, enhance decision-making, and scale our people operations efficiently.
• Develop and execute a strategic roadmap for HR technology adoption that aligns with company growth objectives
• Lead the implementation and optimization of automated recruitment systems, including AI-powered candidate sourcing and screening to identify top talent more efficiently
• Create automated workflows for employee onboarding and offboarding, that ensure compliance, data security, and consistent employee experiences
• Implement performance management automation that facilitates continuous feedback, goal tracking, and development planning
• Leverage analytics and reporting tools to generate actionable insights on recruitment efficiency, onboarding effectiveness, and overall HR operations. Measure and optimize ROI of HR technology investments through data-driven evaluation and continuous improvement
• Talent Acquisition skills: You'll spearhead our recruiting efforts, from sourcing and interviewing to onboarding new team members. You'll work closely with department heads to understand their hiring needs and find the best candidates to join our team.
• Employer Brand Evangelist: You'll be the face of our employer brand at trade shows, career fairs, and networking events. You'll create and deliver compelling presentations that showcase why Shelf is a great place to work.
• Onboarding Specialist: You'll create a seamless onboarding experience for new hires, ensuring they feel welcomed and supported from day one.
• Talent Management Pro: You'll oversee our talent management programs, including performance reviews, professional development, and training opportunities.

Shelf Values

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do.

None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.

What We're Looking For:

• Experience: 5 years in HR, with a focus on talent acquisition and/or employer branding. Experience in other HR functions like retention, compensation, and engagement is a big plus.
• People Skills: You're a natural networker who loves meeting new people and building relationships. You have excellent communication and interpersonal skills.
• Strategic Thinker: You can see the big picture and develop HR strategies that align with our business goals. You're proactive and always looking for ways to improve.
• Organized & Detail-Oriented: You can juggle multiple priorities without dropping the ball. You're meticulous with details and have strong organizational skills.
• Energetic & Positive: You bring energy and enthusiasm to everything you do. You're passionate about creating a positive work environment and making [Your Company Name] a great place to work.
• Tech-Savvy: You're comfortable using HR software and tools, and you stay current on the latest HR trends and best practices.
• Experience working with PEOs, payroll vendors, benefit brokers, etc. is a plus as well.

What We Offer:

• Competitive starting salary, with additional bonus opportunities (based on team and individual investment performance)
• Generous equity grant in the form of company stock options
• Comprehensive health and wellness packages

Location:

Remote with flexibility to meet onsite in Stamford, CT as needed

Why Shelf:

• GenAI will be at least a $18 Trillion market by 2032 and Shelf is a core infrastructure that enables GenAI to be deployed at scale
• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We've been helping our customers prevent knowledge mismanagement since our founding in 2017
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high the most innovative product in our category