What are the responsibilities and job description for the Resort Front Desk Associate position at Shell Island Resort?
Guest Service Agent
Departments: Front Desk
Basic Function
To ensure guest satisfaction by facilitating a pleasant check-in/check-out, taking care of guest requests and answering phone calls.
Responsibilities
- Must adhere to Shell Island Handbook and Standard Operating Procedures
- Ensuring guest experience at Shell Island is top notch
- Answering phones professionally and making reservations
- Checking guests in/out of hotel
- Communicate with housekeeping and maintenance to satisfy guest needs
- Keep an organized space and prepare team members for future shifts
Physical
Requires grasping, bending, twisting, writing, standing for up to 8 hours at a time, some sitting, walking, repetitive motions, and may on occasion have to lift and carry up to 40 pound.
Skills
Good communication skills, problem solving skills
If interested please apply in person for immediate interview
Shell Island Resort
2700 N Lumina Ave
Wrightsville Beach NC 28480
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Rotating weekends
Work Location: In person
Salary : $14
