What are the responsibilities and job description for the Gas Station Manager position at SHELL?
Job Summary
We are seeking a dedicated and experienced Station Manager to oversee the daily operations of our facility. The ideal candidate will be responsible for managing staff, ensuring excellent customer service, and driving sales performance. This role requires strong leadership skills, effective communication, and the ability to multitask in a fast-paced environment. The Station Manager will play a crucial role in training development and maintaining high operational standards.
Duties
- Supervise daily operations and manage station staff to ensure optimal performance.
- Develop and implement training programs for new employees to enhance their skills and knowledge.
- Maintain high standards of customer service by addressing customer inquiries and resolving issues promptly.
- Oversee inventory management, ensuring stock levels are maintained and orders are placed as necessary.
- Drive sales initiatives by setting targets, monitoring performance, and implementing strategies to achieve goals.
- Foster a positive work environment that encourages teamwork and professional growth among staff.
- Maintain accurate records of sales, inventory, and employee performance metrics.
- Ensure compliance with company policies and procedures as well as safety regulations.
Requirements
- Proven experience in a supervisory or management role within a retail or service-oriented environment.
- Strong customer service skills with the ability to handle challenging situations effectively.
- Excellent time management skills to prioritize tasks efficiently.
- Proficient in sales management techniques with a focus on achieving targets.
- Experience in training development to enhance team capabilities.
- Multilingual abilities are a plus, enhancing communication with diverse customers.
- Familiarity with inventory management systems is preferred.
- Strong phone etiquette for effective communication with customers and vendors.
- Ability to work flexible hours including evenings and weekends as needed.
Join our team as a Station Manager where you can make an impact through leadership and exceptional service!
Job Type: Full-time
Pay: $46,129.00 - $56,000.00 per year
Shift:
- 8 hour shift
Work Location: In person
Salary : $46,129 - $56,000
