Product Application Specialist -Americas

What’s the role?

MIDEL & MIVOLT is a product range of synthetic and natural esters for use as transformer fluids (MIDEL) and immersion cooling liquids for batteries and data centres (MIVOLT). MMFL has built a strong global business based on delivering technical excellence and high standards of customer service to niche markets around the globe. Since the company’s acquisition by Shell in Jan 2024, we seek to grow MIDEL’s market presence, and develop a go-to market proposition for MIVOLT.

Our manufacturing facilities is based in Manchester UK, and we sell our products across the globe.

We manufacture and sell a range of products under the MIDEL brand which are used as insulation and coolant fluids in transformers. MIDEL products are fire safe, environmentally friendly esters used either as a replacement for mineral oil or dry type transformers. Further details can be found on www.midel.com

A Product Application Specialist is required to provide much needed technical support for Midel dielectric fluid products (Midel 7131, Midel eN 1204 and Midel eN 1215, and Midel Regen) across the region. The role will predominantly home-based, but with approximately 30-40% of time will be spent travelling (both abroad and within region) attending/speaking at conferences and providing customer and commercial support.

What you’ll be doing

Key Responsibilities:

• Providing support for all Dielectric Fluid technical enquiries received via the website, telephone and
• Email and utilizing the CRM database.
• Lead Technical projects and activities designed to further the Dielectric Fluid product business or to promote Dielectric Fluid products in the market. Ensure delivery of project milestones to time and quality.
• Get involved with, or lead technical innovation projects as defined by the established M&I Innovation Pipeline designed to promote new dielectric fluid products or new applications
• Provide technical support to Business Development Managers and customers. Accompanying
• Business Development managers on customer visits as required, often abroad.
• Provide Marketing with the technical expertise and feedback from internal and
• external technical projects to produce technical brochures, updating of the website and
• assisting to produce various technical literature for use with customers
• Writing and delivering presentations and technical papers at exhibitions and conferences.
• Assist in identifying the commercial potential of new applications

A significant aspect of the job will involve travelling abroad, providing technical support and giving technical presentations for these products, therefore the ability to travel is key in this role.

What you bring

• Must have legal authorization to work in the US
• Degree in Electrical Engineering or equivalent relevant experience
• 3 or more years of experience in the power or high voltage sector, preferable with experience of power transformer design
• Ability to learn quickly and deal with the technical demands of promoting a variety of dielectric fluid products
• Comfortable with being customer facing and confident in discussing technical issues and delivering technical presentations
• Able to work to deadlines, and be flexible enough to prioritize their workload to be proactively responsive to the needs of technical/customer/sales and marketing demands

What we offer

The base salary range for this position is $122,000 - $182,000 per year. Individual pay will be based on various factors such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and international teams.
• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in The United States

Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.

We operate in all 50 states, from our Deep Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.

We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil® – made from natural gas.

We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.