What are the responsibilities and job description for the Field Operations Specialist position at Shelley Construction?
About Us:
At Shelley Construction, we're a creative and thriving company specializing primarily in roofing and exterior work, with a significant focus on insurance restoration projects. Our commitment to delivering exceptional construction services to our valued clients is extremely important to us. With a keen focus on construction excellence and customer satisfaction, we've earned a reputation for reliability, professionalism, and superior craftsmanship. Within our supportive and collaborative work environment, we prioritize the growth and development of every team member, empowering them to contribute to our shared success. Join us in upholding the highest standards of quality and integrity in the construction industry.
Overview:
We are seeking a proactive and versatile Field Operations Specialist to join our team. As a Field Operations Specialist, you will play a key role in inspecting properties, assisting clients with insurance claims, conducting repairs, and ensuring customer satisfaction. Your responsibilities will include various hands-on tasks such as sample pulling, property inspections, minor repairs, and managing inventory. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple responsibilities efficiently.
Responsibilities:
- Pull shingle samples from roofs for analysis and documentation.
- Attend insurance adjuster meetings to advocate for clients and facilitate claim processes.
- Inspect properties thoroughly to assess and document damage accurately.
- Perform handyman services including patching, painting, small roof repairs, etc.
- Conduct final inspections after installations to ensure quality standards are met.
- Collect payments from clients and complete necessary paperwork such as contracts and invoices.
- Address and resolve issues or concerns raised by clients, ensuring their satisfaction.
- Manage inventory of materials, ensuring availability for projects and repairs.
- Safely lift and handle materials weighing up to 80lbs as needed.
- Sale clients on roof systems and upgrades.
Requirements:
- Proven experience in construction, roofing, or related fields.
- Honesty and integrity.
- Strong understanding of property damage assessment and repair techniques.
- Ability to perform physically demanding tasks and lift heavy objects.
- Excellent communication and customer service skills.
- Detail-oriented with the ability to maintain accurate records.
- Problem-solving skills to address issues efficiently and effectively.
- Valid driver's license and a clean driving record.
- Willingness to work flexible hours and travel to various job sites.
Preferred Qualifications:
- Experience with insurance claims and adjuster processes.
- Proficiency in basic carpentry, painting, and roofing repairs.
- Prior experience in a customer-facing role resolving client concerns.
- Customer Service
If you are a motivated individual with a passion for hands-on work and customer service, we encourage you to apply for the Field Specialist position. Join our team and contribute to delivering exceptional service and solutions to our clients.
What We Offer:
- We prioritize leadership and personal development within our team culture. Encouraging growth and self-improvement, we advocate for team members to arrive 15 minutes early each day, utilizing paid time to engage in personal development through reading.
- Competitive wage.
- Opportunities for professional development and advancement within the company.
- Supportive and dynamic work environment.
- Benefits package including health insurance, 401K, and Dental (coming soon!).
- Paid time off.
- Professional development assistance.
- Paid holidays.
- Monthly fun company events.
- Occasional fun paid lunches.
Job Type: Full-time
Pay: $20/Hour
Schedule: Full Time
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- After reviewing the pay range, do you feel that this fits your income needs and what you are looking for?
Ability to Relocate:
- Salt Lake City, UT 84107: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $23
