Resident Specialist - Part Time - Weekends - 1st Shift (8 am - 4 pm)

We are a homeless shelter in Flint serving Genesee County for the past 35 years. Looking for a caring, empathetic, good listener to support the clients/residents of the Shelter.

Position: Shelter Resident Specialist

1st Shift weekends – Saturday & Sunday 8 am – 4 pm

Potential 8 additional hours after April 1 – Tuesday & Thursday 5 pm – 9 pm

Position Reports To: Emergency Shelter Manager

Responsibilities:

Team Commitment:

• Work mindfully and purposefully as a member of the emergency shelter team to create an environment of respect, inclusion, learning and productivity.
• Abide by and uphold all policies and procedures, professional codes of conduct, and required guidelines for conduct when working with vulnerable populations.
• Participate in individual and group scheduled supervision as way to increase competencies, work toward professional goals and contribute to the learning environment.
• Participate in shift change meetings with incoming staff to communicate relevant information on both resident and facility issues.
• Attend weekly case conference meetings, periodic staff training and all-agency staff meetings.
• Participate as indicated, in all site visits and audits.

Resident Specific:

• Conduct tours of the facility to new residents answering any questions and providing support.
• Provide personal items, linens, or other items the resident(s) may need upon admission and thereafter as scheduled. Distribute medications at specified times and document accurately and legibly.
• Conduct room checks routinely throughout the shift ensuring compliance with all room requirements (hygienic habits-no food or dirty laundry) to prohibit infestations of bed bugs or mice.
• Provide consistent structure and direction for residents during their stay.
• Respond to physical and emotional crisis providing direction and intervention.
• Promptly complete all documentation on incident reports.
• Meet with residents to address any program rule violations and administer verbal and written infractions when needed.Prepare and serve lunch and dinner (Saturday and Sunday staff consistently perform this duty/M-F staff only as needed).
• Document on each shift, a case note, in the resident’s file.

Other Tasks:

• Respond to phone calls providing crisis resolution, bed availability and resources as needed to the caller. Log all calls in the call log spreadsheet.
• Process all incoming mail and ensure accurate distribution for departments, staff members and residents (typically 1st shift).
• When indicated, prepare class or group materials on various topics and provide scheduled educational, and process group support.
• Be present to all safety and security issues; answer the doorbell ensuring only authorized individuals enter.
• Monitor cameras to promote safety, security and adherence to program rules.
• Maintain adequate supply of all hygiene and cleaning items in the designated areas.
• Complete the resident sign-in list every night on 2nd shift each evening.
• Document any emergent or unusual situations in the communication log.
• Other duties as indicated by procedure, as they are needed and/or assigned.

Applicant Requirements:

• Must possess an Associate’s degree in social work, psychology, or related field (Bachelor’s degree preferred).
• Two years human service experience preferred.
• Excellent verbal/non-verbal/written communication skills.
• Excellent time management skills.
• Empathic listening skills.
• Accuracy in reporting and statistical tabulation.
• Work well both independently and as part of a group.
• Reasonable flexibility with scheduling (some evenings/weekends).
• Reliable transportation

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Every weekend

People with a criminal record are encouraged to apply

Application Question(s):

• Where did you get your Associates' degree?

Education:

• Associate (Required)

Experience:

• Social work: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $15