What are the responsibilities and job description for the Shelter Support Staff position at Shelters of Saratoga?
JOB TITLE: Shelter Support Staff
STATUS: Part Time Shifts; weekend shifts and overnights
REPORTS TO: Program Director
Job Summary:
Shelter support staff help us create a welcoming environment for people experiencing homelessness A place where they can heal, find support and encouragement and begin to chart a path to a new life. If you like helping people, have good boundaries and are non-judgmental, this could be a perfect job for you!
Duties and Responsibilities:
- Provide oversight of the shelter facility and guests
- Develop rapport with guests and assist in meeting their needs
- Communicate program rules to guests and assure compliance
- Conduct guest intakes and discharges as needed
- Prepare documentation of shift activities, goods and services provided and in-kind donations received as per agency protocols
- Maintain oversight of shelter and guest supplies, including inventory, distribution and restocking
- Provide oversight and assist with meal preparation and clean-up
- Perform housekeeping and other maintenance tasks as needed
- Role model positive, professional behavior including appearance and communication
- Conduct perimeter checks as required
Minimum Qualifications:
- Minimum of High School Diploma or Equivalent
- One year or more of experience, paid or volunteer, working with the homeless population and/or other at-risk adult population or other human service field
Required Skills, Abilities and Attributes:
The most important attribute of an SOS staff member is the ability to be present and help build relationships with people experiencing homelessness, people with trauma history and the team around them.
Other important attributes include:
- Ability to maintain confidentiality
- Effective crisis intervention skills
- Effective verbal and written communication skills
- Good professional boundaries
- Ability to multi-task
- Must be self-directed
- Strong organizational skills
- Strong interpersonal skills
- Functions well within a team environment
- Proficient in use of Microsoft products
- Other duties as assigned
Physical Requirements:
- Must be able to climb stairs
- Must be able to squat, bend and do overhead reaching and lifting
- Ability to life up to 30 pounds and complete light maintenance work
- Ability to walk for long periods of time
Job Type: Part-time
Salary: $16.00 /hour
Job Type: Part-time
Pay: $16.00 - $18.50 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $16 - $19
