What are the responsibilities and job description for the Barista/Server position at Sheraton Albuquerque Uptown?
As a F&B Attendant, you would be responsible for serving food and/or beverages to guests in the hotel continuing effort to deliver outstanding guest service and financial profitability.
ABLE TO WORK AT 5:30AM IS A MUST.
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Respond to guest requests in a timely, friendly and efficient manner
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
- Retrieve and deliver food and beverage orders in a timely manner
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
- Ensure serving station is well-stocked at all times
- Clean and set up tables
- Complete closing duties
- Provides standard directions to be provided to guests
- Other duties as assigned
The Sheraton Albuquerque Uptown has been awarded the gold level New Mexico Family Friendly Business Award! What does this mean? This means that we offer a host of employee and family friendly benefits to our associates! Some of those benefits include:
-Medical (two options) with vision
-Dental
-401(k) with 4% company match
-Voluntary Critical Illness
-Voluntary Accident Insurance
-Voluntary Hospitality Indemnity
-Voluntary Term Life Insurance (self, spouse/domestic partner, and children)
-Short-Term Disability
-Voluntary Long-Term Disability
AND:
-Paid time off (vacation, sick, and holiday)
-Meal stipend
-Free uniforms
-Free non-slip shoes (two free pair per year!)
-Ongoing training
-Education assistance
-Major hotel discounts at over 7,000 hotels worldwide
-Other company discounts
JOB DUTIES:
-
Enthusiastically serves customers
- Assists customers in the selection and purchase of specialty coffee beverages.
- Maintains customer service area and equipment in a clean and appealing manner.
- Demonstrates problem resolution behavior when taking care of customer needs.
- Maintains Quality Store Operations
- Prepares a variety of customer beverage orders such as espresso drinks and Coffee to Sol Café standards.
- Follows store policies and procedures for operational flow at each station.
- Responsible for any other duties as assigned.
Our company participates in E-Verify.
Sheraton Albuquerque Uptown is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to yadira.delgado@sheratonuptown.com or call 505 349-8024 to let us know the nature of your request.
