What are the responsibilities and job description for the Food and Beverage Manager position at Sheraton Reston?
Food and Beverage Outlets Supervisor at the Sheraton Reston Hotel
Position Summary
Our Employer Brand:
We Are Wurzak: Our goal is to instill a sense of pride and inclusion in our team members. At its core, the phrase instills a sense of community and connection to one organization, geographically dispersed. It emphasizes the positive and sizable impact each of our team members have on our properties and our company at scale.
Our Perks:
- Highly Competitive Salary
- Culture of Excellence
- Paid Time Off
- Hotel Discounts
- Complimentary Food & Parking
- 401K Company Match
- Career Development
- Peer-to-Peer Recognition
- Quarterly & Annual Awards
- Inclusive work environment
- Medical, Dental, Vision, Supplemental Insurance
- Supervises order taking and delivery to guests in safe and efficient compliance with
- Supervises guest checks and payment collection in compliance with cash handling,
- Promptly reports emergencies, accidents, injuries, missing articles, damage,
- Reports any deviations from policies, procedures, brand standards and regulations
- Complies with all guest service basics such as uniforms, name tags and proper guest
- Knowledgeable on hotel facilities and services to assist guests as appropriate.
- Ensures all communication containing Company, hotel, brand and guest information
- Impresses guests with quality and timely service in a pleasant and friendly manner.
- Perform special projects and other responsibilities as assigned. Participate in task
- Consistent professional and positive attitude and actions when communicating with
- Ensure maintenance problems are promptly reported through proper channels.
- Comply with all company policies and procedures.
- Practice safe work habits and comply with sanitary, safety, security and emergency
- Write shift reports including reports on any incidents of theft, accidents or injuries
- Check with manager/supervisor before leaving work area for any reason.
- On time and at work when scheduled, and in proper uniform.
- Attend department meetings as scheduled.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Report any incidents of guest dissatisfaction or other matters of significance to
- Bartending/Mixology experience
- Barista experience
- Any other tasks/duties as requested by management.
Education and Experience
- High school diploma/GED.
- Two or more years of related experience.
- Familiarity with hospitality industry practices preferred.
- Education in hotel/restaurant management or related major preferred.
- Ability to effectively and efficiently supervise staff, daily operations and resolve
- Ability to appropriately interview, hire, schedule, motivate, train, monitor, and
- Knowledge of and ability to follow proper food and beverage ordering, handling,
- Ability to understand and comply with federal, state and local serving guidelines.
- Ability to timely compile facts/figures, identify, investigate and resolve matters.
- Attention to details, good organizational skills and efficient time management.
- Ability to follow an appropriate course of action based on policies and procedures.
- Ability to operate a computer, phone and other office equipment.
- Familiarity with Aloha, Micros or similar POS preferred.
- Attention to details, good organizational skills and efficient time management.
- Ability to follow an appropriate course of action based on policies and procedures.
- Ability to work in a fast paced environment, sometimes under pressure, while
- Ability to satisfy the legal requirements for employment within the jurisdiction.
About Wurzak Hotel Group:
At Wurzak Hotel Group we take pride in being recognized as an Employer of Choice in the Hospitality Industry. Our commitment to fostering a positive, inclusive, and innovative workplace sets us apart, making us a destination for top talent seeking a rewarding and fulfilling career.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.
WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.
How to Apply:
Excited to take on the challenge? Your potential is our passion, Let’s unlock the possibilities! Interested candidates should apply and submit a resume highlighting relevant experience.
