Rumorosa - Runner

Why work for The Sheraton San Diego Hotel?

If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience – Sheraton San Diego Hotel and Marina is a fit for you! We are soon to be one of the largest and most renovated resorts in San Diego! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay and our associates love to work!

The Sheraton San Diego Hotel & Marina is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided.

Summary of Position

As a runner, your primary responsibility is to ensure the efficient delivery of food and beverages to guests in a timely manner. You work closely with servers and kitchen staff to coordinate orders, retrieve items from the kitchen, and deliver them to guests' tables. Attention to detail is crucial as you verify order accuracy and presentation before serving. You may assist with food preparation, garnishing dishes, and maintaining cleanliness in the dining area. Your role is essential in enhancing the overall dining experience for guests by providing prompt and attentive service. Strong communication and teamwork skills are key to effectively liaising between front-of-house and back-of-house staff. Your dedication to guest satisfaction contribute to the success of the establishment.

This position pays $18.25/hour

To be successful in this role you will:

• Ensure efficient and timely delivery of food and beverages to guests, collaborating with servers and kitchen staff.
• Verify order accuracy and presentation before serving, assisting with food preparation and garnishing dishes.
• Maintain cleanliness in the dining area and ensure all equipment is in working order.
• Complete opening, closing, and side work tasks, setting up food carts and stations for service.
• Monitor each guest's dining experience, pre-set tables for dining, and clear tables for the next course.
• Communicate effectively with all staff to enhance guest service and satisfaction.
• Adhere to 4 Keys service standards, safety standards, and hotel policies and procedures.
• Work flexible shifts, including holidays, nights, and weekends based on business needs.
• Possess strong communication, teamwork, and organizational skills.
• Be detail-oriented, capable of multi-tasking, and physically able to push, pull, bend, squat, and lift regularly.

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human.resources@sheratonsandiegohotel.com.

Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.