What are the responsibilities and job description for the Housekeeping Manager position at Sheraton San Diego?
Why work for The Sheraton San Diego Hotel?
If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience – Sheraton San Diego Hotel and Marina is a fit for you! We are soon to be one of the largest and most renovated resorts in San Diego! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay, and our associates love to work!
The Sheraton San Diego Hotel & Marina is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided.
Summary of Job Description
The Housekeeping Manager leads the housekeeping team in maintaining the highest standards of cleanliness, guest satisfaction, and efficiency at Sheraton San Diego. In this role, you will oversee all housekeeping operations, ensuring that every guest experience reflects our commitment to service excellence.
The salary for this position is $70,000 - $80,000, based on experience.
Work Hours
- Will be required to work flexible scheduled shifts based on business needs, including holidays, nights, and weekends.
Core Responsibilities
- Ensure Housekeeping and Laundry operations meet or exceed 4 Diamond and Sheraton Brand service standards
- Recruit, select, and retain a best-in-class operations team
- Collaborate with all departments to ensure seamless communication and smooth operations throughout the resort
- Manage department budgets and expenses, including labor costs, supplies, and equipment needs in partnership with the Director of Housekeeping
- Oversee the execution of projects as assigned
- Ensure associates have supplies, equipment, tools, and uniforms necessary to perform their jobs
- Carries out supervisor responsibilities in accordance with hotel policies and standard operating procedures
- Train and develop associates on 4 Keys service standards, technical skills, standard operation procedures, and safety standards
- Encourages and builds mutual trust, respect, and cooperation among associates
- Follow all additional duties assigned by management
Qualifications:
- Previous Marriott experience preferred
- Previous hotel housekeeping experience required
- Bi-lingual in Spanish and English preferred
- Strong computer skills and proficiency in Microsoft Office
- Strong leadership skills and the ability to apply them in a dynamic environment
- Strong ability to manage teams effectively, with a focus on coaching and mentoring associates
All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human.resources@sheratonsandiegohotel.com.
Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.
Salary : $70,000 - $80,000
