What are the responsibilities and job description for the In Room Dining Server/Room Service position at Sheraton Sand Key Resort?
Room Service Server
Job Details
Position Type: Full Time
Salary Range: Undisclosed
Job Shift: Mid/PM
Reports To: Director of Outlets
Description
Position Summary: The Room Service Server is responsible for taking and delivering customer's In-Room food and drink orders serve food and beverages prepare itemized checks and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. This position requires consistent adherence to policies and procedures of the department.
Responsibilities
- Comply at all times with Sheraton standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
- Be familiar with the operation of the P.O.S. system/Micros.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing side work.
- Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.
- Ensure that the room service area is kept clean and tidy.
- Follow all state liquor laws.
- Maintain a warm friendly demeanor at all times.
- Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
- Perform other tasks/jobs as assigned by the supervisor or manager.
Skills Required
Must be able to:
o Work a flexible schedule, including complete weekend and holiday availability.
o Provide legible communication and directions.
o Perform job functions with attention to detail, speed and accuracy.
o Prioritize and organize.
o Think clearly, remaining calm and resolving problems using good judgment.
o Follow directions thoroughly. o Understand guest’s service needs.
o Work cohesively with co-workers as part of a team.
o Work with minimal supervision. o Use a computer keyboard and possess basic typing skills.
o Must work well in stressful high-pressure situations.
o Work in a dynamic and constantly changing environment and adept to multitasking.
Physical Demands
Must be able to:
o Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds.
o Stand or walk for an extended period of time or for an entire work shift.
o Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Job Type: Full-time
Pay: From $10.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Tips
Work Location: In person
Salary : $10