What are the responsibilities and job description for the Night Auditor position at Sheraton Sand Key Resort?
Position Type: Full Time
Salary Range: Starting at $17.00 per hour
Job Shift: PM (11:00PM – 7:00AM)
Reports To: Director of Guest Services
Description
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Position Summary
Audit, balance and report on the various areas of the hotel (e.g. food & beverage outlets, room/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company policies and procedures are followed to prevent fraud.
Responsibilities
· Audit, balance and report on all food and beverage outlets' (e.g. restaurants, lounges, banquets, and room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, and timely information.
· Audit, balance, post and report on the front desk to include but not limited to; room charges, phone call, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed.
· Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing.
· Prepare and input statistics and income journal sheets for preparations of daily reports.
· Balance and close all bank ticket codes, daily.
· Run night audit final after insuring all revenues are in balance nightly.
· Perform the duties of a Front Desk Clerk including express checkouts.
· Ability to move between Front Desk, PBX and Accounting and various other areas in the hotel.
· Assist the MOD/Night as requested
· Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift.
· Represent property management in resolving any guest or property related situation. Personally, assisting in resolving any issues and completing tasks.
· Assist PBX in taking and placing wake-up calls, as needed
· Perform the duties of a Bellstaff as requested.
· Performs other duties, as assigned, to meet business needs.
· Lead, train and counsel night audit staff, as needed.
Skills Required
Work a flexible schedule, including complete weekend and holiday availability.
- Provide legible communication and directions.
- Perform job functions with attention to detail, speed and accuracy.
- Prioritize and organize.
- Think clearly, remaining calm and resolving problems using good judgment.
- Understand guest’s service needs.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision.
- Maintain confidentiality of guest information and pertinent resort data.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Salary : $17