What are the responsibilities and job description for the 911 Dispatcher position at Sheridan County Communications?
We are looking for someone just like you to join our team!
Sheridan County Communications is accepting applications for a full time position. The number working days in a month for full time employees is about 15 (12-hour shifts) or 36-40 hours per week. Starting salary will depend on qualifications of successful applicant with the minimum starting salary being $15.50 per hour. Pay is negotiable based on experience.
The Sheridan County Communications is an equal opportunity employer. Sheridan County has an excellent benefit package, which includes family health insurance, KPERS, sick leave, 2 personal days and 2 weeks paid vacation (after 1 year). You must be at least 18 years of age to apply.
If you have any questions or to get an application you may contact Sheridan County Dispatch at 785-675-3481. Applications may also be picked up at the Sheridan County Sheriff's Office at 940 8th Street, Hoxie, KS 67740.
Responsibilities
- Answer emergency calls promptly and efficiently, gathering essential information from callers.
- Dispatch appropriate emergency services while providing clear instructions and support to callers.
- Maintain accurate records of calls and responses, ensuring data entry is precise and timely.
- Utilize communication skills to manage high-stress situations and negotiate effectively with distressed individuals.
- Stay updated on local geography and emergency protocols to enhance dispatch efficiency.
- All other duties as assigned or deemed necessary by the Communications Director
Minimum Requirements:
- High school Diploma or GED
- Must be 18 years of age
- Valid Kansas Photo ID
- Successfully complete the 60-day Dispatch training, and NCIC certification
- Must pass all certification requirements
- Have good typing & legible writing skills
- Ability to reduce rambling and disconnected material into concise and accurate messages
- Ability to think and act promptly in emergencies
- Ability to analyze a situation accurately and to take or suggest an effective course of action
- Must possess ability to communicate professionally; both orally and in writing with a service-oriented approach, sometimes in stressful circumstances
- Must possess professional work ethics, manner, and appearance
- Must possess the ability to operate general office equipment, including but not limited to: telephone, computer and operating systems, computer software programs (Microsoft Office programs), fax/copier machine
- Must possess a proven ability to handle confidential information with discretion
- Must be available to work a flexible schedule to meet the demands of the position
- A record of satisfactory attendance and performance in all prior and current employment as evidenced by positive employment references from previous and current employers.
- High school Diploma or GED
- Must be 18 years of age
- Valid Kansas Photo ID
- Successfully complete the 60-day Dispatch training, and NCIC certification
- Must pass all certification requirements
- Have good typing & legible writing skills
- Ability to reduce rambling and disconnected material into concise and accurate messages
- Ability to think and act promptly in emergencies
- Ability to analyze a situation accurately and to take or suggest an effective course of action
- Must possess ability to communicate professionally; both orally and in writing with a service-oriented approach, sometimes in stressful circumstances
- Must possess professional work ethics, manner, and appearance
- Must possess the ability to operate general office equipment, including but not limited to: telephone, computer and operating systems, computer software programs (Microsoft Office programs), fax/copier machine
- Must possess a proven ability to handle confidential information with discretion
- Must be available to work a flexible schedule to meet the demands of the position
Job Type: Full-time
Pay: $15.50 - $18.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- Holidays
- Overnight shift
- Overtime
- Rotating weekends
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Ability to Commute:
- Hoxie, KS 67740 (Required)
Work Location: In person
Salary : $16 - $18