What are the responsibilities and job description for the Dental Office Scheduling Manager position at Sheridan Dental?
At Sheridan Dental, we pride ourselves on delivering exceptional dental care in a warm, welcoming environment. We're a patient-focused practice committed to creating a seamless and stress-free experience for every visitor. As we grow, we're looking for a motivated and detail-oriented Dental Scheduling Manager to join our team and help keep our operations running smoothly.
Job Summary:
The Dental Scheduling Manager is responsible for managing the daily patient schedule, ensuring optimal productivity, and creating a positive experience for both patients and staff. You’ll be the hub of communication between patients, dental providers, and the front office team.
Key Responsibilities:
- Oversee daily, weekly, and monthly appointment scheduling (both hygiene and restorative) to maximize provider productivity
- Manage patient flow and minimize schedule gaps or cancellations
- Goal Focused and Strategic in filling the doctors' and hygienists' schedules.
- Follow-up on no-shows or reschedules
- Excellent phone skills, both in receiving phone calls and calling out to patients
- Communicate effectively with patients to explain appointment procedures, treatment plans, and timing
- Enjoy helping patients find ways to achieve their dental health goals
- Collaborate with the clinical team to anticipate and plan for scheduling needs
- Maintain accurate patient records using dental practice management software (Open Dental)
- Track key scheduling metrics and report performance to management
Qualifications:
- Dental Experience Required -- 2 years of experience in a dental scheduling role.
- Proficiency in dental software systems (Open Dental) as well as Microsoft Office
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Friendly, professional, and enjoys being part of a team
- Understanding of dental terminology and procedures
About us
Our practice has been serving the Grove City community for 3 generations of dentists, and offers a range of services, including preventive care, cosmetic dentistry, restorative dentistry, and emergency dental services. Our team is committed to providing the highest quality of care to each patient, and they work closely with patients to develop individualized treatment plans tailored to their specific needs.
Patients can expect to receive the latest in dental technology and techniques, including digital X-rays, CBCT radiographs, and digital scanning.
With a focus on patient education and communication, our team strives to empower patients to take an active role in their dental health. Whether a patient needs a routine cleaning or a more complex procedure, the team is dedicated to providing the highest level of care in a compassionate and supportive environment.
Overall, Sheridan Dental provides personalized and comprehensive care to patients in a comfortable and welcoming environment. With a commitment to patient satisfaction and quality dental care, the practice is a trusted resource for patients of all ages.
Job Type: Full-time
Pay: $26.00 - $29.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $26 - $29
