Scratch Baker

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible ‘Reasonable Accommodations’ will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties.

• Exhibit and develop maximum customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
• At all times remember that our success will be dependent upon our ability to work together.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Continually strives to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.
• Capable of pricing, dating, and wrapping or bagging of all bakery products in accordance with the department and store’s policies.
• Capable of recognizing the quality of and distinguishing between the many different bakery products.
• Capable of filling, arranging, rotating and merchandising displays and display cases within the Bakery Department.
• Price and code date all bakery products clearly and accurately.
• Receives special orders properly and uses suggestive selling methods when possible.
• Maintains attractive and appealing cases and displays for increased sales. Maintains product quality and cost control to maximize sales and profits and minimize losses.
• Possesses knowledge of bakery items, descriptions and ingredients so as to better serve our guests and answer any questions that might arise.

CERTIFICATES/LICENSES:

County, state and/or federal permits or certification may be required.

COMMUNICATION:

Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests. Ability to read and interpret documents such as safety rules, operating and maintenance manuals.

COMPUTER:

Basic computer skills preferred.

EDUCATION:

High School diploma or general education degree (GED); or related job experience and/or training are required.

EQUIPMENT:

May be required to use or operate box cutters, knives, bread slicer, and other

power-driven bakery equipment.

EXPERIENCE

Experience as bakery clerk or other related clerk positions preferred.

MINIMUM AGE:

18 years of age.

PHYSICAL ABILITIES:

Regularly required to walk, stand, sit, twist, and bend; hands to fingers to handle or feel; repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance; occasionally stoop, crouch, kneel or crawl. Lifting may include floor to shoulder and overhead lifting. Occasional use and climbing of step stools or ladders required. Required to frequently lift and/or move up to 30 pounds.

REASON ABILITY:

Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary.