Senior Facilities Manager

Be a part of something great and find yourself At Home, At Sherman! Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.

The Senior Facilities Manager provides strategic oversight and operational leadership for the maintenance and facilities function across a defined portfolio of multi-family properties. This role ensures execution of company standards, regulatory compliance, asset preservation, and optimal resident satisfaction through proactive maintenance programs, capital planning, vendor management, and team development.

ESSENTIAL FUNCTIONS

• Conduct routine and ad hoc property inspections, including quarterly maintenance audits, to ensure compliance with company standards, safety protocols, and preventative maintenance schedules.
• Identify and mitigate physical asset risks before they escalate, ensuring consistent curb appeal, safety, and functionality across the portfolio.
• Support environmental sustainability initiatives by enforcing energy-efficiency and waste-reduction protocols.
• Support the Construction team in the planning and execution of capital improvement initiatives by providing site-level insight, technical expertise, and quality assurance to ensure alignment with operational needs and property standards.
• Partner with asset management and operations teams to develop and manage annual capital expenditure and operating expense budgets.
• Write scopes of work and technical specifications for capital and large-scale maintenance projects
• Forecast and plan for the replacement lifecycle of major building systems-including HVAC, roofing, paving, and infrastructure components-ensuring minimal operational disruption.
• Evaluate and standardize preventive maintenance, unit turnover, and service request response programs across all sites to drive operational consistency and cost efficiency.
• Implement compliance and safety initiatives (e.g., fire/life safety, HVAC, pool operations, OSHA standards) across the portfolio.
• Ensure the proper use and maintenance of tools, equipment, and technology platforms to enhance technician productivity.
• Source, qualify, and manage third-party vendors and contractors on an as-needed basis, including solicitation of bids, contract negotiation, job inspections, and performance reviews.
• Resolve escalated vendor disputes and provide field support to property teams.
• Partner with property leaders and HR to recruit, onboard, train, and develop high-performing maintenance teams.
• Collaborate with property managers to identify skill gaps or performance issues among maintenance technicians; provide support through coaching, technical guidance, and recommendations for targeted training as needed.
• Support property managers in addressing escalated resident maintenance concerns by providing technical expertise and guidance to ensure timely, service-oriented resolution.
• Provide situational supervisory support for on-site maintenance teams when gaps arise, including timecard approvals, task delegation, and operational oversight, in collaboration with property management.
• Serve as a key point of contact for senior leadership on property conditions, operational risk, and opportunities for service delivery improvement.
• Foster cross-functional collaboration with Property Management, Construction, Compliance, and Asset Management departments.
• Leverage data analytics and maintenance KPIs to drive decision-making and continuous improvement.
• Ensure adherence to all applicable local, state, and federal regulations.
• Identify opportunities for portfolio-wide cost savings by sourcing materials and services through bulk purchasing, strategic vendor partnerships, and standardized procurement practices.

Supervisory Responsibility

• As applicable, supervises, coaches, directs, trains, and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals.
• Responsible for carrying out recruitment and hiring efforts in partnership with human resources and management.

MINIMUM REQUIREMENTS

• High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience.
• 7-10 years of experience in maintenance or related carpentry/construction. Ideally in large residential (300 units) or commercial real estate.
• Special boilers license or willingness to obtain one, if applicable.
• Must provide own hand tools.
• Current and valid driver’s license required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
• Willingness and ability to run errands to hardware store for maintenance supplies, cleaning supplies, or other items.
• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
• A passion for the mission, vision, and values of Sherman Associates.
• Work/Office hours may vary due to the specific needs of the portfolio.

TRAVEL

• This position requires frequent travel, more than 50%. Most travel is within 50 miles of the home office.

WORK ENVIRONMENT

• While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

COMPENSATION & BENEFITS:

Pay Range: $95,000 - $100,000 annually plus bonus incentive plan. Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package to full-time employees which may include:

• Medical, dental and vision insurance plans
• Employer-paid short-term disability
• Employer-paid life insurance
• Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long-Term Disability; Pet insurance
• Employer-paid employee assistance program
• Fully vested 401k company match program
• 9 Paid holidays and competitive PTO program
• Sherman Associates' Starbucks and Hotel discounts

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com.