What are the responsibilities and job description for the Leasing Agent position at SHERMAN RESIDENTIAL?
Are you looking to expand your experience in a team-oriented, established organization? We are hiring a highly motivated Leasing Consultant to join our team in Phoenix, AZ. You will be responsible for discovering the prospects needs and matching them with the perfect apartment. The ideal candidate for this role will have strong customer service skills, a positive attitude, and a strong work ethic. This exciting opportunity is moving quickly, so if you are interested apply today!
Position Description Leasing Consultant
Job Responsibilities:
- Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.)
- Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale
- Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements
- Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Resident Relations Manager for approval. Follow up with applicant regarding status
- Ensure apartment is ready for resident to move-in on agreed date
- Secure new residents signature(s) on appropriate paperwork prior to move-in
- Participate in outreach marketing activities on a regular basis to obtain prospective residents
- Conduct market surveys and shop competitive communities, conduct market Research on construction, lease-ups, employers and marketing efforts of comp
- Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis
Job Requirements:
- High School Diploma or equivalent required; some college preferred
- Two (2) years experience in previous relevant customer service, previous leasing experience preferred
- Must possess strong communication and attention to detail as well as sales ability
- Must possess a positive attitude and the ability to smile under all circumstances
- Ability to work a flexible schedule, including evenings and weekends
- Fair Housing Certification, willingness to obtain prior to interacting with prospective residents
- Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
- Successfully pass drug test
Benefits:
- Competitive pay
- 401K match
- Employee rent discounts
- Competitive bonus plan
Compensation: $19-$20/hour based on experience
Salary : $19 - $20
