What are the responsibilities and job description for the Appliance Service Technician - Advanced position at Sherman's?
Sherman’s Appliance Service Technician - Advanced
Peoria Heights, IL
Starting Wage: $26-28/hour
Schedule: Monday - Friday; 7:30am – until route is done
Full-Time
Benefits: Medical, Dental, Vision, Supplemental Insurance, Life Insurance, PTO, Employee Discount Program, and 401(k) plus matching after 1 year of service
Do you have experience with diagnosing, troubleshooting, and fixing broken appliances?
Are you passionate about customer service?
Do you thrive in leadership roles where you get to help train and uplift your team?
We're seeking a senior-level Appliance Service Technician who loves interacting with customers, solving complex problems, and helping their coworkers reach their full potential.
What to expect:
- Diagnose and repair a variety of home appliances
- Provide excellent customer service by explaining technical issues clearly and courteously
- Build rapport with customers and leave a positive impression
- Handle escalated customer situations with empathy and professionalism
- Stay up-to-date on the latest appliance technology and repair techniques
- Work independently and as part of a team
- Help train and upskill teammates who are still mastering their craft.
What we offer:
- Competitive pay and comprehensive benefits
- Mon-Fri schedule (no on-call)
- Ongoing training and support
- A positive and rewarding work environment
So, if you're a friendly, outgoing leader with a passion for problem-solving, then apply today!
Equal Opportunity Employer. Pre-employment drug screen, physical, and background check required.
Salary : $26 - $28