What are the responsibilities and job description for the Bilingual Customer Service Representative (Spanish) position at Sherwin-Williams?
As a Bilingual Customer Service Representative at Sherwin-Williams, you will play a critical role in guiding both wholesale and retail customers to find the perfect products that meet their needs. Your expertise will ensure customers feel valued and receive prompt resolutions to any concerns, significantly enhancing their overall experience.
This is a full-time position with a starting pay of $18.50 per hour. You will work at a store within a 10-mile radius of Store #708615, located at 9745 SE Division Street, Portland, OR 97266.
In this dynamic position, you will :
- Deliver exceptional customer satisfaction through outstanding sales service.
- Assist customers both in-person and over the phone, identifying their needs and recommending suitable products and services.
- Build and maintain solid relationships with customers to foster trust and loyalty.
- Process sales transactions efficiently, adhering to company policies.
- Achieve set sales goals on a monthly, quarterly, and yearly basis.
- Maintain accurate work order files and inventory records.
- Prepare and mix products according to customer specifications.
- Ensure the sales floor is well-stocked and visually appealing.
- Handle store cleaning and maintenance tasks as necessary.
- Assist with deliveries and unloading trucks when required.
- Stay informed about product offerings to offer diverse options to customers.
- Provide suggestions on improving sales strategies.
Minimum Requirements :
Preferred Qualifications :
At Sherwin-Williams, we believe in fostering a diverse and inclusive workplace that values the unique talents of all individuals. We encourage qualified applicants from all backgrounds to apply.
Salary : $19
