What are the responsibilities and job description for the Bilingual Customer Service Specialist - Spanish/English Preferred position at Sherwin-Williams?
Join our team as a Bilingual Customer Service Specialist and play a crucial role in our retail stores. In this position, you will connect with both wholesale and retail customers to understand their needs, answer their inquiries about Sherwin-Williams products, and recommend the best solutions. Your mission will be to address customer concerns promptly and ensure their maximum satisfaction while staying informed about product features and upholding our high quality and visual standards.
As a key member of our team, your excellent customer service skills will help achieve store sales goals. Your responsibilities will involve direct customer contact, handling transactions, and managing valuable store assets, which may require background checks to ensure safety and security.
Your work will be based at Store #708966, located at 5109 N Road 68, Suite C, Pasco, WA 99301. This is a full-time position with a starting pay of $17.91 per hour.
We offer a robust benefits package, including medical, dental, and vision coverage, Flexible Spending Accounts, disability coverage, retirement savings plans, and generous time off including paid parental leave, medical leave, and holidays. For more details, visit our benefits information page.
At Sherwin-Williams, we believe in creating opportunities for growth and success. We value diversity and encourage applications from all qualified individuals, including those with disabilities and Protected Veterans. Join us and let your colors show!
Application Process :
- Step 1 - Online Application : Find a role that interests you on our Careers page. Set aside 15 minutes to create your profile and enter your details.
- Step 2 - Digital Interview : After reviewing applications, qualified candidates will be invited to complete a digital video interview. Finish this step within 7 days of receiving the invitation.
- Step 3 - In-Store Interview : Successful candidates from the video interview will meet with our team in-store for a personal interview.
We are committed to maintaining an inclusive workplace, considering qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or other status. We also enforce a strict no-payment policy during the recruitment process.
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Salary : $18
