What are the responsibilities and job description for the Customer Satisfaction Specialist position at Sherwin-Williams?
About the Role
We are seeking a highly skilled Customer Satisfaction Specialist to join our team at Sherwin-Williams. As a Customer Satisfaction Specialist, you will play a key role in ensuring that our customers receive the highest level of service and satisfaction.
Key Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver's License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Company Overview
Sherwin-Williams is a leading provider of paints, coatings, and innovative solutions that make places and spaces brighter and stronger. We are committed to inspiring and improving the world by coloring and protecting what matters.
