What are the responsibilities and job description for the Industrial Wood Sales Rep position at Sherwin-Williams?
JOB DESCRIPTION
Sales Representatives initiate and manage relationships with customers and serve as the point of contact for the Company. This position will be responsible for developing Wood coating sales in a specific geographic territory. In this position, you will secure new accounts while maintaining existing customer accounts. You will utilize professional selling tools for pre-call planning and documenting sales calls. You'll develop a territory market strategy, as well as conduct product demonstrations and competitive product comparisons.
RESPONSIBILITIES
CORE RESPONSIBILITIES AND TASKS
- Achieve or exceed sales budget.
- Achieve or exceed margin contribution budget.
- Maintain expenses at or below budget.
- Increase gallon growth.
- Grow opportunity account sales.
- Collect reliable customer/territory information and estimate individual customer potential.
- Conduct competitive product testing and comparisons to S-W and identify current competitors’ strengths and weaknesses and S-W’s competitive advantage.
- Develop territory market development plan and obtain approval.
- Develop a strategy to sell target customers and identify items or product categories that require specific attention in support of this strategy.
- Develop weekly selling plan and conduct sales calls accordingly, occasionally in conjunction with servicing Store/Facility Manager.
- Determine where customer is in the overall selling process and what steps are necessary to move the process along.
- Conduct product demos to support the selling process.
- Obtain information necessary to open a new account and communicate to credit office.
- Access product/technical information to support customers’ application requirements.
- Complete required call and expense reports on a timely basis.
- Identify sources of sales leads and follow through on leads provided by store/Facility personnel as appropriate.
- Understand servicing store/Facility’s strengths and weaknesses and communicate effectively with staff members to ensure that commitments made are within the store’s capabilities.
- Identify products and quantities that must be carried in inventory to support customer needs and communicate this to store/Facility.
- Identify potential problems and work with Store/Facility Manager to resolve.
- Handle customer complaints within lines of authority and manage process to resolution.
- Assist Store/Facility Manager in resolution of product supply problems.
- Conduct customer surveys.
- Assist in servicing stores/Facilities’ physical inventory.
- Service existing accounts to insure continued loyalty.
- Other duties as assigned.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.
QUALIFICATIONS
FORMAL EDUCATION:
Required:
- High school education or equivalent is required.
Preferred:
- Bachelor’s degree in a business-related field.
KNOWLEDGE & EXPERIENCE:
Required:
- Strong communication and interpersonal skills and the ability to work with all levels of internal and external contacts. Ability to interface effectively with sales, technical and manufacturing management required. Training and utilization of project management techniques, value selling, and six sigma tools required.
Preferred:
- Knowledge of the wood adhesives market.
- Ability to identify specific wood adhesives users, knowledge of wood coatings (surfacers, stains, pigmented finishes, sealers) used in this marketplace, and applications of these coatings as well as different wood species and the preparation of these surfaces.
TECHNICAL/SKILL REQUIREMENTS:
Required:
- Proficiency with Microsoft Office Applications
Preferred:
- Proficiency with Salesforce.com
TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)
50%EMPLOYER DESCRIPTION
Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
