What are the responsibilities and job description for the Retail Team Member position at Sherwin-Williams?
We are seeking a highly motivated Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail stores, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience. Your goal will be to build productive trust relationships with wholesale and retail customers and help them find the right solutions for their needs.
This is a PART-TIME position with a starting pay of $16.91 per hour. The individual selected for this role will be expected to work at Store #708457, located at: 1613 G Street Lewiston, ID 83501. If you are a team player who is passionate about delivering excellent customer service, we encourage you to apply.
Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Salary : $17
