What are the responsibilities and job description for the Sales and Customer Service Associate position at Sherwin-Williams?
This role is vital to the success of our retail operations. As a Sales and Customer Service Associate, you will engage with both wholesale and retail customers, understanding their needs and advising them on Sherwin-Williams products. Your goal will be to exceed customer expectations, resolve any concerns promptly, and ensure customer satisfaction while staying informed about product features. You will also help maintain the visual and quality standards of the products and the store while achieving sales targets.
Job responsibilities include regular customer interaction, which may involve minors, and you will have access to cash, payment methods, and store merchandise. Due to this level of access, a review of criminal history is required to ensure the safety of our customers and employees.
At Sherwin-Williams, we believe in diverse career paths and encourage all qualified individuals to explore opportunities with us. We value the unique talents and perspectives everyone brings to the table and are committed to an inclusive workplace.
Application Process :
- Step 1 - Online Application : Visit our Careers page to find and apply for roles that interest you. Take about 15 minutes to create your profile.
- Step 2 - Digital Interview : After we review your application, qualified candidates will be invited to complete a digital video interview via HireVue, featuring a few behavioral questions. You can choose when to record your interview but must complete it within 7 days.
- Step 3 - In-Store Interview : Our top candidates will be invited to meet our team at a local store or facility.
We care for our employees and offer a wide range of benefits to support their well-being. More detailed information about benefits will be provided upon hiring.
Key Responsibilities :
Minimum Requirements :
Preferred Qualifications :
