What are the responsibilities and job description for the Accounts Receivable Specialist position at Sherwood?
The Accounts Receivable Specialist is responsible for managing the billing and collections process to ensure the company receives payments for services rendered or goods sold. This role involves maintaining accurate customer records, applying payments, resolving discrepancies, and working closely with internal departments and external clients to ensure timely and accurate receivables processing.
Duties/Responsibilities:
- Apply incoming payments to customer accounts
- Process credit card payments
- Monitor accounts for overdue payments and follow up with customers on outstanding balances
- Communicate with customers to resolve billing issues or payment discrepancies
- Perform regular reconciliations of accounts receivable ledger to ensure all payments are accounted for
- Maintain up-to-date records of all customer interactions, payments, and status changes
- Collaborate with sales and customer service teams to ensure consistent and accurate billing information
- Prepare aging reports
Required Skills/Abilities/Experience:
- Associate or bachelor’s degree in accounting, finance, or related field (or equivalent work experience)
- 2 years of experience in an accounts receivable or billing role
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities and meet deadlines
- Knowledge of basic accounting principles and collections practices
Physical Requirements and Work Environment:
- Functions essential to this position include but are not limited to standing, sitting, stooping, bending, walking and lifting heavy objects (50 pounds) during the course of the workday
Other duties, responsibilities, required skills/abilities, and physical requirements may be added, changed, or removed by immediate supervisor.
