What are the responsibilities and job description for the International Business Development Manager - AUS position at SHI International Corp.?
Job Summary
SHI has a career advancing opportunity in our International Sales Department - AUS as a Business Development Manager (BDM), you will be supporting some of our largest existing US headquartered customers. Reporting into the Sr Sales Manager - Asia Pacific, the Business Development Manager will help manage existing clients and ensure they stay satisfied and positive. You will be expected to call on clients, often being required to make presentations on solutions and services that meet or predict their clients’ future needs.
The BDM will work to improve SHI’s market position and achieve financial growth. This person will help define long-term strategic goals, build key customer relationships, identify new business opportunities, negotiate, and close deals.
You will be expected to build a thorough knowledge of the market, the solutions we can provide and of the competition. This will be an office-based sales position, based in Singapore, requiring occasional travel but could develop into a field-based role.
About Us
Established for over 30 years, SHI has continued to grow from once a small software only reseller to a global industry leading IT solutions provider. With our organic growth and stability within the global market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.
With the support from our International partners and colleagues, we offer the opportunity to progress and develop a career within the IT Industry while working in a diverse and fun environment. From sales, technical and support personnel, SHI offers positions ranging from entry-level to seasoned experts.
SHI provides innovative solutions and world-class support from over 30 offices throughout the U.S., the U.K., Republic of Ireland, Canada, France, Hong Kong and Singapore.
Responsibilities
Including but not limited to:
- Identify key decision makers within the client organization.
- Research and build relationships with new Line of Business owners.
- Be knowledgeable in the IT practices of End User Computing, Data Center and Security
- Collaborate with internal resources to develop proposals that meets the client’s needs, concerns, and objectives
- Engage in pricing dicsucssion for the solution/service
- Effectively position and present SHI’s portfolio of value added offerings
- Collaborate with team and facilitate direction to Solution Architects, Product Specialists and Inside Sales
- Drive the sales process including identifying new business opportunities, qualifying, forecasting and decision making criteria
- Increase overall customer profitability in line with annual GM goals
- Present company's local and international capabilities to key personnel
- Prepare and deliver Quarterly Business Reviews with all customers
- Demonstrate leadership to ensure company's recommended enterprise solutions are comprehensive, achieve customer expectations and meet customer business needs and planning.
- Assess marketing opportunities and target markets
- Account planning and performance monitoring
- Sales Pipeline creation and management through CRM
- Complete and maintain customer IT Profiles in CRM
- Manage all CRM opportunities to ensure deals are closed out as Won or Lost
- Participate in internal/external training sessions when required
- Account retention and penetrating multiple lines of business in existing accounts
- Develop and execute strategy set by Global Account Manager
Qualifications
- 5 years Inside Sales or Outside Sales experience, or related job capacity/experience in the Information Technology Industry with proven excellent performance.
- University Degree or equivalent.
Required Skills
- Self-starter with excellent time management, planning, and organization skills
- Has a Motivation for Sales/New Business
- Prospecting skills
- Ability to identify the Customer Needs Process
- Strong organizational and planning skills
- Strong written and presentation skills
Unique Requirements
- Some travel required for customer meetings
Additional Information
- SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
