Job Summary
The Sr. Solutions Architect – Services Presales plays a pivotal role in driving revenue growth for the professional services team. This individual will work closely with sales teams, technical teams, and clients to design and present innovative solutions that address complex business challenges. This role involves developing tailored proposals, delivering technical demonstrations, and driving client adoption of the Microsoft Endpoint Manager Suite, including Intune, Configuration Manager, and co-management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy :
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
include, but not limited to :
Presales EngagementCollaborate with sales teams to understand client requirements, goals, and pain pointsDesign and present tailored solution solutions leveraging the Microsoft Endpoint Manager Suite, addressing business and technical needsLead discovery sessions, technical workshops, and assessments to evaluate current environments and identify opportunities for modernizationLead the development of SOWs, working closely with cross-functional teams to ensure alignment with client needs and business objectivesSolution DevelopmentCreate comprehensive technical proposals, including solution architecture, implementation roadmaps, and cost estimatesDesign endpoint management strategies covering Mobile Device Management (MDM), Mobile Application Management (MAM), compliance, and security policies.Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offeringsShowcase expertise in hybrid scenarios, integrating Intune with on-premises infrastructures such as configuration manager.Technical Demonstrations :Deliver high-impact product demonstrations, proof-of-concepts (POCs), and pilot implementations to highlight the value of Microsoft Endpoint Manager.Develop customized demos highlighting key features like Windows Autopilot, device compliance, conditional access, and application protection.Client Relationship ManagementFunction as a trusted advisor for clients, building strong relationships with stakeholders and decision-makersAddress client technical concerns and objections during the presales cycleCollaboration and Knowledge SharingPartner with internal technical and delivery teams to ensure consistent solution development and smooth handoff of signed projectsEngage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagementWork with product and marketing teams to stay informed about the latest features and updates in the Microsoft Endpoint Manager Suite.Mentor and support sales teams in understanding the technical value of Endpoint Manager services.Provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technologyContribute to practice development by identifying areas for growth and leading innovation initiativesCreate and maintain practice standards and practices, ensuring the delivery of high-quality servicesQualifications
Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related fieldMinimum 10 years of technical experience with increasing responsibilityMinimum 10 years’ experience designing implementing and integrating technology solutionsMinimum 10 years’ experience working with and migrating technology solutionsMinimum 10 years of experience developing and executing scripts for automation and deploymentRequired Skills
Proven experience in a similar role, with a focus on services solution development and revenue growth in Professional ServicesStrong leadership skills and the ability to work effectively with cross-functional teamsExcellent presentation and communication skills, with the ability to articulate technical solutions to engage stakeholders at all levelsExpertise in Microsoft Endpoint Manager Suite, including Intune, Configuration Manager, and co-managementStrong understanding of MDM, MAM, hybrid management, and zero-trust security principlesFirsthand experience with Windows Autopilot, compliance policies, conditional access, and multi-platform device management (Windows, macOS, iOS, Android)Ability to analyze customer requirements and design solutions that meet their business objectives and budget constraints with a consultative approach.Experience in developing SOWs and driving revenue growth in professional services.Proficiency in creating technical documentation, proposals, and architecture diagrams.Familiarity with scripting and automation tools like PowerShell and Microsoft Graph APIUnique Requirements
Travel to internal meetings as needed, up to 10%Additional Information
The estimated annual pay range for this position is $160,000 - $220,000 which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M / F / Disability / Protected Veteran Status
Salary : $160,000 - $220,000
