Job Summary
We are looking for a dynamic and experienced IT Program Manager specializing in AI / ML applications for internal IT systems. This position will work directly with IT leadership, executive leadership, product owners, and various SHI departments to ensure the successful implementation of AI / ML initiatives.
This position must report to the SHI Austin office location as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 6,000 of them. If you join our team, you'll enjoy :
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive - in our offices or yours.
Responsibilities
Include, but are not limited to :
Manage multiple projects with high complexity and visibilityManage project scope, including the creation and execution of change requests as neededAssemble and lead project teams which often include internal and external resources, partners, etcCollaborate with product owners, leadership, and cross-functional teams to prioritize initiatives and gather detailed requirements, write detailed product specifications, write Epics and Users Stories and acceptance criteriaDevelop and execute detailed project plans that include all phases of project deliveryRegularly communicate project expectations, status, risks, etc. to appropriate individuals throughout the organization, including executive leadershipAccountable for project deliverables and ensuring project financials and milestones are metAssist with efforts to evaluate requirements and provide guidance in support of Statement of Work preparation, as neededResponsible for leading and developing new or emerging technology service offeringsActively contribute to process improvement activities and mentor othersQualifications
7 years' experience in driving product vision, roadmap, design, communication, particularly within the AI / ML domainBachelor's or Master's degree in Computer Science, Engineering, Data Science, or related field7 years' experience with Agile principles, leading scrums, building user stories, writing specifications, and managing team resourcesStrong understanding of AI / ML technologies and software development processesFamiliarity with the complete product and software development cycleExcellent leadership and communication skillsStrong analytical and problem-solving skillsDeep understanding of customer needs and user-centric designPrevious management experience preferred but not requiredWorking knowledge of IT concepts : security, servers, storage, cloud computing, disaster recoveryProficiency in Jira, Conflunce, Outlook, Word, Excel, PowerPointIdeally PMP Certification and / or Certified Scrum at Scale Practitioner (CSaSP) or Certified Scrum Professional (CSP)Required Skills
Excellent organizational and time management skills with the ability to meet strict deadlinesStrong verbal and written communication skills with the ability to simplify complex subject matterDetail-oriented with the ability to multitask and complete tasks with efficiency and accuracyExperience leading large software implementationsAbility to implement and work with Agile frameworksAbility to successfully manage complex customer-facing projects, including assembling the resources needed to deliver the projectAbility to simultaneously track multiple projects and budgets, regularly consolidating and summarizing progress for stakeholdersAbility to set strategies for minimizing project risk and issues, with previous experience forming and executing mitigation plansBusiness acumen with the ability to translate and correlate project success to successful business outcomesAbility to analyze project and financial data to ensure and optimize success measuresStrong follow-up, problem solving and negotiation skills, as well as experience holding project teams accountable regarding quality and on-time deliveryStrong understanding of the dynamics of cross-functional teams with the ability to creatively solve problems.Strong understanding of different project methodologies (Waterfall, Agile, PMP, etc.)Demonstrated ability to work independently with little direction and in a team environmentCertifications Required
PMP CertificationCertified Scrum at Scale Practitioner (CSaSP) or Certified Scrum Professional (CSP)Additional Information
The estimated annual pay range for this position is $95,000 - $160,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity - M / F / Disability / Protected Veteran Status
Salary : $95,000 - $160,000
