What are the responsibilities and job description for the Project Manager position at Shield Inc?
Description
Shield is growing and expanding fast and we're looking for an important piece of the puzzle.
The project manager is an exceptional individual who excels in both project and customer management. This person adeptly handles escalations and conflicts, turning complex situations into opportunities. He / she is also a master in matrix management, motivating and driving internal and external teams to success.
This professional is highly skilled in enforcing project management framework & tools with a CAN DO attitude, and demonstrates independent and self-managed capabilities.
He / she is preparing comprehensive plans for EVERYTHING, including strategic and tactical plans, based on risk analysis and mitigations strategies.
Projects monitoring and professional data driven status reporting, are key strength points.
They drive the organization to continuous improvement and learning mode, with respective initiatives and culture.
This individual excels in working with and managing large enterprises customers, understanding their processes, constraints, budgets and all related aspects, leveraging this knowledge to enhance customer satisfaction and sentiment during the implementation phase.
What you will do?
Manage large scale projects E2E from initiation to closure, for enterprise customers.
Enforce the Shield project framework methodology internally & externally while managing the project
Maintain direct contact with customers and build long term relationship, with project teams and key senior stakeholders from the customer side
Customer management during the project life cycle
Manage project scope, plan and content control inbound and outbound
Inbound matrix management of various tech disciplines - integration engineers, QA, R&D etc.
Manage risks and create the respective mitigation and contigency plans
Define, prioritize, negotiate and communicate customer requirements inbound
Ensure that all project deliverables meet the required quality standards and are delivered on time.
Requirements
Minimum 4 years of experience in managing large scale projects with enterprise customers
Experience in managing complex technical systems
Experience with working in a global SW / Product companies
Strong multitasking capabilities
Ability to work in a highly fast-paced work environment
Collaboration with external and internal stakeholders
Proficient in analyzing project metrics and making data-driven decisions.
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