Community Care Coordinator ***Urgently Hiring

Description

Salary: $19.23 to $20.19 (hourly) Non-Exempt

Full Time : Monday to Friday : 8:30 am to 5:00 pm

Benefits and Perks: Supportive, fun and friendly team environment!

*** Clients/Families we serve reside in the South Los Angeles, Compton, Watts and Lynwood area.

SHIELDS’ mission is to develop, deliver and evaluate culturally sensitive, comprehensive service models that empower and advocate for high-risk families in South Los Angeles.

The Community Care Coordinator will be responsible for community outreach and engagement of potential CCBHC participants. This will include collaborating directly with SHIELDS' Family Support Specialists co-located throughout the community, as well as CCBHC partners, to receive "warm hand-offs" of potential participants and ensure transition to and enrollment in CCBHC services. Additionally, the Community Care Coordinator will participate in community meetings, events and activities to conduct outreach and increase awareness of the CCBHC and services available. The Community Care Coordinator will coordinate outreach activities with the Community Liaison. 

Primary Duties

• Plan, organize and conduct behavioral health workshops and community events to engage potential CCBHC participants using a “no wrong door” approach.
• Develop and disseminate CCBHC educational materials in the South Los Angeles community, at local events and at partner convenings.
• Based on the Community Needs Assessment, develop a strategic plan to identify key community locations for outreach and engagement. 
• Provide behavioral health education workshops at strategic locations in South Los Angeles. 
• Assist potential participants with systems navigation and provide linkage to SHIELDS CCBHC, partner organization services, and/or psychiatric rehabilitation services as appropriate. 
• In collaboration with Family Support Specialists, assist potential participants through the enrollment process including gathering necessary documents, completing intake forms, and arranging transportation as necessary. 
• Coordinate with CCBHC intake staff to schedule participant enrollments. 
• Participate in all required data collection, CCBHC trainings and meetings.
• Attending and participating in program, Agency staff meetings; and related community agency meetings as required/requested.

Benefits and Perks: Supportive, fun and friendly team environment!

• Competitive Wages and room for growth
• Vacation and sick leave
• Employer paid medical insurance for employee and family
• Employer paid dental, vision and life insurance
• Chiropractic services
• Retirement 403b plan and supplemental insurance benefits
• 17 paid holidays, effective upon hire
• Paid birthday holiday, effective upon hire
• Paid anniversary day off of 1-5 days per year depending on years of service
• Anniversary bonus after 5 years of service
• Winter break
• Pet Insurance
• BBS supervision, on-going clinical training and CEUs available
• Employee referral bonus
• Employee Assistance Program
• Employee discount programs to theme parks, movies, hotels and car rentals
• Paid educational leave
• Paid drive time and mileage reimbursement
• Eligible for Federal Student Loan Forgiveness
• Employee Recognition

Qualifications

Requirements

These specifications are general guidelines based upon the minimum, ordinarily considered essential, to satisfactory performance in this position.  Individual skills and abilities may result in some deviation from these guidelines. 

To perform effectively in this position, the employee must meet the following requirements:

• “Lived Experience” in South Los Angeles preferred. 
•  High school diploma or GED 
•  Knowledge of family- and person- centered service provision. 
•  Experience planning and facilitating community events. 
•  Experience conducting outreach and engagement. 
•  Know and comply with Agency policies and procedures, HIPAA.       
• Present ideas, information, and viewpoints clearly, both verbally and in writing.
• Efficiently use the personal computer to include a variety or word processing software.
• Demonstrate commitment to team objectives and SHIELDS For Families philosophies.
• Adapt to changing needs by acquiring new skills and knowledge.
• A valid California driver's license is required for this position, as driving is an essential function of the role and is required for field work, client crisis response and emergencies.  A valid car insurance and registration is required.
• Provides services within a culturally sensitive model of practice and is respectful to the community and clients.
• This position will be doing significant local travel in order to conduct outreach and engagement, health education and linkage support activities, and participate in community events in order to increase awareness of SHIELDS’ CCBHC. In addition, the Community Care Coordinator may travel to associated trainings and meetings, as required.
• COVID-19 vaccination required. May request medical or religious exemption if applicable.
• The employee in this position must be able to perform this job safely, without endangering the health or safety of him/her or others. 

SHIELDS for Families is an equal opportunity employer. 

If you require reasonable accommodation of a disability in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to 323.242.5000, Ext. 1258 or by email to scardenas@shieldsforfamilies.org.

Salary : $19 - $20