What are the responsibilities and job description for the Warehouse Associate position at SHIELDS HARPER & CO?
Job Summary
Primary job responsibilities are to Ship-Receive and stock parts and equipment. Enter, process, and ship orders. Assist customers via telephone, e-mail, or walk-in and provide excellent customer service at the Service Counter.
Activities and Responsibilities
Responsibilities may include, but are not limited to:
Primary
- Pick, pack, and process orders. Do so manually and with wireless and/or desktop computer
- Receive incoming shipments by sorting physical merchandise and entering them into the computer
- Stock all items on the shelf or in staged orders
- Operate forklift and order picker to load or unload trucks, or to stock shelves and move merchandise
- Ship orders using FedEx, UPS, GSO, England Transportation platforms
- Greet customers at the service counter
- Fulfill service counter sales, will calls, and phone orders
- Participate in daily cycle counts and the overall accuracy of inventory
- Create and maintain customer relationships
- Other duties, responsibilities, and special projects as assigned by manager in support of SHCs business objectives.
Supplementary
- Customer service and support of outside salespeople customer needs
- Contributes to warehouse cleanliness and overall organization
- Minor repairs as assigned throughout the facility
- Assist in training of new employees
Minimum Qualifications
Education
- High School diploma
- Drivers License required
- Forklift certification preferred
Experience
- 1-2 years experience in fuel system product/industry knowledge helpful
- Experience in warehouse sales and customer service
- Experience in forklift operation
Skills
- Excellent verbal and written communication skills
- Punctual and dependable
- Attention to detail and accuracy
- Organizing and prioritizing
- Ability to work independently and with others
- Ability to meet deadlines
- Physical, mental or visual/hearing capabilities