Demo

Associate Site Reliability Engineer

Shift Key
Austin, TX Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/24/2025

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America's healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

The role

As an Associate Site Reliability Engineer, you will focus on maintaining and optimizing cloud application infrastructure under senior engineers' guidance. You'll work closely with senior team members to ensure the stability, reliability, and performance of deployment environments for application teams. Additionally, you will collaborate with engineering teams in Poland and the US, assisting them in implementing SRE best practices in their daily operations and optimizing code with infrastructure considerations in mind.

Where you'll work

The position is remote within the United States, preferably for candidates in the Central or Eastern time zones. Ideally, we're looking for someone in the Austin area who can visit our office occasionally, but this is not a strict requirement.

What you'll be doing

  • Maintaining reliable and up-to-date infrastructure : automating infrastructure changes through scripting, ensuring critical parts of the infrastructure are monitored, and setting up alerts.
  • Solving basic to intermediate infrastructure problems with the assistance of other team members.
  • Contributing to continuously improving SRE processes and practices by offering ideas and feedback to enhance system reliability and efficiency.
  • Assisting in responding to incidents and outages, diagnosing problems, and working towards quick resolutions to minimize downtime.

What you'll need

  • Basic proficiency in scripting, with a preference for Bash, though Python or PowerShell experience would also be suitable.
  • Familiarity with log platforms like CloudWatch or New Relic, and understanding how to monitor system health.
  • Comfort using Infrastructure as Code (IaC) tools like Terraform or AWS CDK to manage and automate deployments.
  • Some hands-on experience in building and supporting CI / CD pipelines to streamline code releases.
  • Familiarity with at least one major cloud platform, preferably AWS, but GCP or Azure experience is also acceptable.
  • Basic knowledge of Kubernetes, which will help work with containerized applications.
  • Our tech stack

    AWS, Azure, Terraform, ArgoCD, Kubernetes, GitHub.

    Perks of working at Shiftkey

  • Inclusive and collaborative work environment.
  • Office space making the hybrid work environment fun and engaging.
  • Comprehensive health, vision, and dental coverage.
  • Benefits effective as of the first day.
  • Progressive PTO & Company-paid holidays with a broad selection of floating holidays to honor employees' diverse needs.
  • 100% 401(k) employer match up to 6%.
  • Paid parental leave.
  • Investment in your wellness : access to mental health support.
  • LI-Remote #LI-AT1

    Our Commitment to Diversity

    ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.

    EEO Statement

    ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact : accommodations@shiftkey.com

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